Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 24, 2025 — Rated 9 out of 10 by M.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Found what we were looking for

Report a concern   February 24, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Fair selection of used cars with lower mileage available & worth having a look at your dealership. Also friendly sales people willing to help find what you are looking for.

Report a concern   February 24, 2025 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Know the brand being worked on.

Report a concern   February 24, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Y’all have been great since I moved here almost ten years ago.

Report a concern   February 24, 2025 — Rated 10 out of 10 by G.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great communication from staff upon arrival and value

Report a concern   February 24, 2025 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a good experience and friendly staff

Report a concern   February 24, 2025 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer does an outstanding job explaining everything.

Report a concern   February 24, 2025 — Rated 10 out of 10 by C.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service. It was nice that our salesperson Cordie remembered us and came over to my husband and I to say hello in the middle of helping out another customer.

Report a concern   February 24, 2025 — Rated 9 out of 10 by D.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick

Report a concern   February 24, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I had an oil change and tire rotation scheduled and all the staff were very helpful and accommodating. The service was quick and I was out of there in no time! I honestly believe this was the quickest and best service I have received at any company. Keep up the great work!

Report a concern   February 24, 2025 — Rated 10 out of 10 by F.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

It was quick and easy with the salesman Ray

Report a concern   February 22, 2025 — Rated 10 out of 10 by Ida Warren Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is perfect and on time.I love the great care my care gets.Me and my family get all our cars from here because we love the great service that is provided.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Abigail Campbell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You all very quick and helpful, and always answer all my questions!

Report a concern   February 21, 2025 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love the drive in , courteous employees and fast complete service.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Jennifer Hughes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Honest. Determined to find and fix the issue with my vehicle. Clear communication. Stand behind their work. Professional customer service.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Catherine Wuest Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always prompt, excellent service. Service department staff are knowledgeable, kind and professional. I won’t take my car anywhere else.

Report a concern   February 21, 2025 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris was superior in Nissan service. Kept me updated on my vehicle.

Report a concern   February 19, 2025 — Rated 10 out of 10 by Amy Chaims Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly fast professional service.

Report a concern   February 19, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like that you are assigned a customer
Service representative that you work with through your entire visit. Your I can contact that representative with questions and concerns at any point during the service.

Report a concern   February 19, 2025 — Rated 10 out of 10 by Cameron Peterson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

MR. Ron is ALWAYS helpful & nice to me, everyone there is like Family. Great service as ALWAYS will be back!

Report a concern   February 19, 2025 — Rated 10 out of 10 by Christopher Hodges Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great

Report a concern   February 19, 2025 — Rated 10 out of 10 by H.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely 40000. mile check-up performed' even though we are just temporarily in Kentucky, was made to feel right at home!

Report a concern   February 18, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Accommodating

Report a concern   February 17, 2025 — Rated 10 out of 10 by Tammy Lanham Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Came in for an oil change, screen on my car lights flickering they had me leave my car gave me a loner and fix my car in a timely manner. I have had a great experience with this dealership from day one. I definitely would recommend everyone to shop here. Thanks for great service.....

Report a concern   February 17, 2025 — Rated 10 out of 10 by C.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great buying experience from Jill and detailed explanation of the car from Walter

Report a concern   February 16, 2025 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

on time, done right,

Report a concern   February 16, 2025 — Rated 10 out of 10 by L.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service associates are always super friendly and helpful.

Report a concern   February 16, 2025 — Rated 9 out of 10 by O.O.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly helpful staff

Report a concern   February 16, 2025 — Rated 10 out of 10 by B.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you for all ways fixing my Rouge or improving it to run well

Report a concern   February 15, 2025 — Rated 9 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have been quite satisfied with my Rogue and the upkeep has been very reasonable. I consider myself blessed!


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