- Phone: (859) 263-5020
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Customer Testimonials
Dan Tolsen was great.
The staff at Don Franklin Nissan were absolutely welcoming! Everyone I came across had a great attitude which was wonderful. It was my first experience at the service center, and definitely will not be my last. Derek who was randomly assigned to my appointment was amazing. I know that I will continue to request him for future appointments. He took the time to listen to my vehicle concerns. I am extremely happy with my experience.
Ron and team are the best!!
Prompt response
Jennifer at Nissan was the Best. She’s always Great!
Excellent sales and service staff. Friendly and fast service.
Customer is great
As I get older and my Parkinson’s worsen, I find myself moving and responding more slowly in all things. I truly appreciate the patience and time Travis spent explaining both what I needed and did not need. I also appreciated how he took the time to point out the WIFI availability & hookup [so I could continue working, while I waited]. He kept me apprised of the work, expected time to completion, and when time for him to go to lunch, he made sure I was handed off to another individual [young lady – Jennifer?] who was equally kind, patience and thorough. Thank you for always being an ‘unusual’ [in a good way] car dealership service department.
John [Joe] Allard
Really like Nissan vehicles and like having them serviced at my local Nissan dealership.
Love my Rouge
I now own my second Nissan and I love them. But the service department is why I am a repeat customer.
Excellent service.
Very professional yet always courteous courtesy and extremely pleasant communication. Jennifer (and all the folks that I have come in contact with at Don Franklin NIssan) can always be relied upon to provide outstanding service in a timely manner. Extremely knowledgeable, the Service folks answer any and all questions (including some not asked which I super appreciate)! It is great to maintain a relationship (through the outstanding service department) with the dealer who sold me my vehicle.
I feel confident in the honesty and thoroughness of the staff. The associates are always easy to communicate with.
Great salesman (Bob Glass), great service and nice people. Won’t shop anywhere else.
Process was super easy Mo high pressure listened and responded to my concerns
Service did a great job and Jennifer was awesome with public relations. She made me feel like family. Thank you everyone for taking such great car of my Nissan and me.
Friendly people and great service
Your service dept is great, they keep you updated on your car and it was in and out on time everything was explained to you
Quality and competitive pricing. Knowledgeable people
All are ok
Nice people
Your service people are honest and very professional
The staff was really nice polite and friendly
Service Manager Andy was great. Took care of my problem with a smile. Good experience. Thanks
excellent service, courteous and trained staff always available for any request. Honest prices. I highly recommend!
Awesome service!
IT WAS QUICK AND THEY CLEAND UP MY COFFEE SPILL
Friendly folks who are always helpful and kind. Plus the service is quick and I've never had any issues.
You have a very efficient organization staffed by competent people