- Phone: (859) 263-5020
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Customer Testimonials
Great service
My service advisor was Ron. 1st class treatment every time I'm there. Very helpful and knowledgeable. Would not take my vehicles anywhere else and to no one else but Ron. Merry Chtistmas
Timely service appointment. No pressure for unnecessary work. Agreeable to allow customer to do work that customer can do.
Thorough, quick service.
They were very quick and bob glass was wonderful and straight with you which I liked!
Your services are very reliable and do a good job of getting you in and out for regular maintenance.
They were very courteous, and kept us informed.
First time I went to the dealership for the first oil change. Very professional made you feel as you were the only one there. Sent a text when they took my truck in, and when they were finished.
Explain what was happya d what was done to correct the pry
Bob Glass was a pleasure to work with.
Absolutely the easiest vehicle purchase I've ever made! John Berry and the rest of the Don Franklin staff bent over backwards to make things easy.
Everything was great. Thanks!
Friendly knowledgeable people
My salesman MJ made buying a car almost enjoyable. Calm kind & helpful the entire time
Walt helped explain all the techy workings of the car
great cars and friendly service
Everything was good
Smooth process. Was in and out with a new ride in less than 3 hours.
Does a good job
Friendly, knowledgeable and fast.
Time
Service was a simple and straight forward process.
Excellent service department
Your people are helpful & nice The first time I haven’t gotten angry buying a car As an older woman it was difficult dealing w/me but MJ & I laughed the entire time Your financial people were friendly & talkative and the young man that instructs you about your car was exceptionally helpful
Thank you for making a usually miserable experience
tolerable
Good fast service
Convenience. Good service.
Always a personable experience. Fast and friendly service
Always great and friendly service!
Very friendly, Clean, Easy to deal with. We drive an hour to get oil changes because the people in your service dept are exceptional.
Friendly and patient associates, very informative and transparent purchase process, very competitive prices, excellent warranty offer.
Pleasant, helpful sales associates. Fairly simple process (was paying cash). Not high pressure as far as buying warranties, etc. Delivered my car to my home 45 minutes away!
Friendly, informative with a focus on my needs. That’s what great service is supposed to be.