- Phone: (859) 263-5020
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Customer Testimonials
It was quick and friendly. You called this morning. Why must you add this email?
Ron Abramson is the best!
Great service the staff is friendly and they care
The honesty & concern of my service advisor regarding getting my vehicle repaired in the best way possible.
The service department is efficient and dependable, I would recommend Don Franklin’s service department to anyone who needs to have their car repaired.
To imagine a better or more friendly staff would be ludicrous. There are some wonderful people over there.
Ease of making appointments and very close to my home.
I love Nissan and when I had the opportunity to purchase another one I have. The sales person JM Carpenter was very helpful; not pushy. Service was amazing from start to finish.
Friendly and very professional
Service is professional and quick!
I know it’s done right first time
Service is excellent. Everything got taken care of by good hands.
Friendly customer service, excellent job and good prices!!! Thanks
Great, fast, friendly service everytime!
Service and friendly staff
The sales team did not pressure us into buying additional service packages or warranties. They were very helpful and one of the sales managers, Walt, even introduced us to the Services team. Don Franklin Auto also offers a maintenance package with every new vehicle. It isn’t something that is an additional purchase; it’s just part of how they create value for their customers. We were impressed that Don Franklin Auto worked with us on a fair price and didn’t charge us $10-15k over MSRP like so many unscrupulous dealerships are doing right now. We will definitely go to Don Franklin Auto in the future if we purchase another Nissan.
Service department was timely and knowledgeable. Didn’t try to sell me any services and actually told me I didn’t need services I went in for.
Very good
Quick-Complete and professional service
Both our sales rep, Stan, and Lindsay in Finance were very helpful and did not put us through a high-pressure truck buying experience. One of the managers, Walt, was awesome. He took plenty of time to orient us to our new Titan Platinum. Walt also walked us around and introduced us to the Service team, which was nice. We will definitely come back to this dealership if we purchase another Nissan. This was such a low-stress process and honestly, refreshing. We were burned on a deal at a different dealership and I was feeling anxious about going into another dealership. However, the Don Franklin team was an absolute pleasure to work with. Thank you!
I highly recommend your dealer, including the sales representative (Bob Glass), the loan officer, and delivery specialist. All were very helpful and informative.
I had a wonderful experience at Don Franklin! Ty Cobb was the gentleman who helped me find a vehicle to purchase. He was super friendly and willing to help any way he could. I highly recommend Don Franklin if you are looking to purchase a vehicle.
Very prompt and quick service
Y’all were very kind very helpful also y’all were very honest about what was happening with my car also very honest in the price thank you so much 😊
Every one is so kind and takes good care of me.
Friendly service
The staff members were very helpful and they listened carefully. Excellent service.
Tanner was awesome, just like all other associates I’ve worked with here! Highly recommend!
The service department was the main reason that I picked up the LEAF instead of another EV. Stan in sales treated me very well the other day when I asked about trading in for a new one, and the manager of the parts department was accommodating and respectful to my wife when she needed help getting my Christmas gift the other day.
This dealership treats you like family!