Customer Testimonials

Fast service

Service is always completed as promised in a timely manner. Service advisor keeps me informed of any needed services.

You all are very professional and really seem to care about your customers. Thanks

I was impressed with the kindness and professional customer services Rashad Harrison show me. He was very friendly when he approach me the first day. He answered all my questions, honestly and professional. He was very patience with my whole process. Because, I was not looking for a vehicle. I came to purchase new floor mats for my 2012 Nissan Altima. I have purchased all my vehicle from Glenn Buick because they know my grandparents and parents. Before me meeting Rashad, I meet Mr. Ron in the service department and He was very kind also, helping me with my radio. I love Nissan Vehicle, they have been great vehicle. I am very happy so far with my new purchase of 2019 Nissan Maxima this is my retirement gift to me. My The Lord blessed Rashad and Mr. Ron with favor.

Don Franklin is the best dealership I have worked with, they are all nice and easy to work with. I live 2 hours away and I will always use Don Franklin to purchase my vehicles.

Everyone was courteous and easy to work with. I never felt any pressure in the buying process.

fast, friendly and knowledgeable .

Ron is the best because of his professional experience and consistently putting the needs of the customer first. I've been a customer since 2016 and I am planning to bring my car to Nissan service for many years.

Everyone is friendly and service is fast!

Professional, courteous service.

Courteous team leader, on time appointments and music in the waiting room.

First visit after moving to Lexington. Nice, professional and definitely recommend.

In & out in less than hour. Glad to see my service advisor was still there. Waited on me the last time I was there. Says a lot about a company that is able to keep employees. Hollin is top notch!

Very professional and courteous staff. Picked me up from the airport when I arrived to do the paperwork and pick up the car. That's customer service!

The service technicians were very helpful and courteous.

Very well organized. Very satisfied with my services! I had no issues what so ever

I love the service dept especially Jennifer..she's the best!

I like the convenience of setting up appointments on-line, the welcoming people when you drop off, the care and courteousness of the service managers, and the professionalism of the work done.

The workers are very nice

Everyone at Don Franklin is so nice and great to work with, professional and prompt

I appreciate the quality of people who you have hired to represent you through outstanding customer service.

Service department was very friendly and was informative but not pushy.

Prompt service and updates provided throughout.

very professional clean and quick service

Excellent service

Very pleased with all the customer service and attention to every detail during the purchase of my new 2022 nissan pathfinder!! You all are awesome!!!

I love the services and if I had a questions they answer me right there. Thank you Don Franklin

Your people are people-people and it's a pleasure to work with them because they take your best interest seriously.

No comments

Very good timing. Ready within the timeframe given.