Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 24, 2022 — Rated 10 out of 10 by Darla Myers Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Loved my salesperson
Antwione (?)
He was fantastic

Report a concern   July 21, 2022 — Rated 10 out of 10 by Judy McKinney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you all so much for helping me. I was so upset and worried and you told me everything would be ok, I had never gone through an experience like that before( broken Axle) The service was wonderful. Thank you so much. Judy
Report a concern   July 21, 2022 — Rated 10 out of 10 by W.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The honesty. Don Franklin was an honest and simple man.
Report a concern   July 21, 2022 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service people. Fast service. Feel at home with the treatment you receive.

Report a concern   July 21, 2022 — Rated 9 out of 10 by C.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service was timely and professional.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Mary Grogan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick, quality, and friendly every single time.
Report a concern   July 21, 2022 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service and friendly staff.

Report a concern   July 20, 2022 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always efficient and done right.
Report a concern   July 20, 2022 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

N/A
Report a concern   July 20, 2022 — Rated 9 out of 10 by Lynn Stevens Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I absolutely Love my new car even thought we had to walk off and haggle for 2 days. Ty Cobb was very friendly to work with. All the staff was pleasant.

Report a concern   July 20, 2022 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service Dept.

Ron and team even those you don't see behind the scenes are very kind and professional folks. Who deliver every single time I'm there for my Service needs. Even when I see them engaged with other clients the professionalism is none stop.
I recommend these folks every time the subject comes up.

Thank you
TAT
Report a concern   July 20, 2022 — Rated 9 out of 10 by V.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always great and quick.

Report a concern   July 19, 2022 — Rated 10 out of 10 by N.E. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Good gas mileage
Report a concern   July 19, 2022 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Service was great! I love the car I got!
Report a concern   July 19, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of appointments

Report a concern   July 19, 2022 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service
Report a concern   July 19, 2022 — Rated 10 out of 10 by Zece Davidson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My family just purchased our third car from Don Franklin in the past two years. MJ, our sales rep is the best! He goes above and beyond to meet our needs and makes sure he finds the perfect fit for us.
Report a concern   July 17, 2022 — Rated 9 out of 10 by H.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They kept us informed while our car was being worked on. Easy to schedule appt.
Report a concern   July 17, 2022 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is always friendly. There is no waiting to check in when I arrive to have my Rogue serviced. Service is done in a reasonable time.
Great job Franklin Nissan Service Department.

Report a concern   July 17, 2022 — Rated 10 out of 10 by Greg Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and timely service at a fair price.
Report a concern   July 17, 2022 — Rated 10 out of 10 by Peggy Smith Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly

Report a concern   July 16, 2022 — Rated 10 out of 10 by Ashley Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Tanner is great.

Report a concern   July 16, 2022 — Rated 10 out of 10 by C.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service
Report a concern   July 16, 2022 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and easy
Report a concern   July 15, 2022 — Rated 10 out of 10 by F.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always get fast, good and courteous service.
Report a concern   July 15, 2022 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and superior products
Report a concern   July 15, 2022 — Rated 10 out of 10 by Shannon Biller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It is always a pleasant experience.😊
Report a concern   July 14, 2022 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They have a ton of inventory to choose from. I’ve had the opportunity to interact with finance, sales and service dept members and have always received great customer service!!
Report a concern   July 14, 2022 — Rated 9 out of 10 by D.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Calmness and perceived honesty of salesperson
Report a concern   July 14, 2022 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have never had a problem with any services or products every time I have a good experience.

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