Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 13, 2022 — Rated 10 out of 10 by Alpha Dillo Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Work was good and staff where reliant agent was so good and got a good deal for us.

Report a concern   July 13, 2022 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

COMPLETE EXCELLENCE!!

Report a concern   July 13, 2022 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Excellent customer service and willingness to help to assure satisfaction.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Steven Campbell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone there are very professional. Didn't push any extra work on my Rogue and believe me I've been to businesses that do that. Also just thought how friendly the whole staff was. Free car wash was very nice also. I will definitely be trading in my car here when I'm ready. Looking forward to doing much more business with them in the future

Report a concern   July 12, 2022 — Rated 10 out of 10 by Katherine Garner Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My salesman Rashad was extremely helpful & made my car buying experience a pleasure. I expected to be at the dealership for quite a while but I was in & out in only 2 hours! I was amazed! I will recommend going to Don Franklin to all my friends. Thank you for making this the BEST car buying experience ever!!!

Report a concern   July 12, 2022 — Rated 10 out of 10 by Robert Feeback Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great staff, provided services in a timely manner.

Report a concern   July 12, 2022 — Rated 10 out of 10 by Joe Mayes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are timely and thorough. I appreciate all the feedback from them on my vehicle.

Report a concern   July 12, 2022 — Rated 10 out of 10 by Beverly Bias Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service staff friendly knowledgeable and prompt

Report a concern   July 10, 2022 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service

Report a concern   July 9, 2022 — Rated 10 out of 10 by Mark Justice Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was so friendly and listened to us. Quick service with excellent pricing.

Report a concern   July 9, 2022 — Rated 10 out of 10 by Destiny Hays Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Staff were very knowledgeable and helpful. Great experience

Report a concern   July 9, 2022 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Allen, the Service Advisor, was very helpful and explained all the details.
I am glad the mechanic caught the tie-rods issue/boots cracks.
I shall return.

Report a concern   July 9, 2022 — Rated 9 out of 10 by D.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Open to work with

Report a concern   July 9, 2022 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, fast and efficient. Great customer service.

Report a concern   July 8, 2022 — Rated 9 out of 10 by P.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

So far, everything. Of course I would love it to have my complete order, but I understand the circumstances.

Report a concern   July 8, 2022 — Rated 10 out of 10 by Neil Salvaterra Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are always very customer oriented and go the extra mile to see that your customers are serviced as well as possible. I always recommend Don Franklin for service.

Report a concern   July 7, 2022 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very Good

Report a concern   July 7, 2022 — Rated 9 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate the friendly service and the courtesy oil changes for a year.

Report a concern   July 6, 2022 — Rated 10 out of 10 by Aletha Clemons Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The quality and craftsmanship of the vehicles. Dependable vehicles. Friendly customer service. And, last but not least, Bob Glass. He is a great individual.

Report a concern   July 6, 2022 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is great and services are always exceptional

Report a concern   July 6, 2022 — Rated 10 out of 10 by Lisa Swimm Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like how I can get into the service department quickly. I’m kindly greeted upon arrival. I’m checked on while waiting. I’m always called within the next two days to see if everything is still going well with my repair.

Report a concern   July 6, 2022 — Rated 10 out of 10 by Gwyneth Pyle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We had a very good experience buying a new vehicle. No pressure sales and very quick.

Report a concern   July 6, 2022 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Nissan’s are great cars. John Berry is always very friendly and professional.

Report a concern   July 5, 2022 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Customer service

Report a concern   July 2, 2022 — Rated 10 out of 10 by E.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt reliable service

Report a concern   July 1, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good value

Report a concern   July 1, 2022 — Rated 10 out of 10 by Lowell Combs Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nicest dealership experience ever price competitive quick service I appreciate

Report a concern   July 1, 2022 — Rated 10 out of 10 by Gary Puckett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They very nice people to work with but they miss my brake going bad

Report a concern   June 30, 2022 — Rated 10 out of 10 by G.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We had been looking for a new vehicle and we drove through the lot and found the one we were looking for and a salesman was on the lot and offered to show it to us and we agreed and we left owning that car.

Report a concern   June 30, 2022 — Rated 10 out of 10 by J.L.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

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