- Phone: (859) 263-5020
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Customer Testimonials
Always very friendly and service is great.
The service department is great.
Great service! Very pleased!
Friendly, speed of service, no double talk. I got the car i wanted.
It was easy to schedule online, service was quick while I waited in the waiting area. Staff was very helpful and friendly.
Service is always quick and easy...Jennifer is the best!..
I like that they always get me in when I need and the staff is professional and friendly. Always explain in detail what’s needed and don’t try to suggest extra
I have only met with a sale. Pethadon bit wad vrry has happy with how it wemt
Prompt service, and constant communication.
Quick and painless process!
Personable, friendly, professional
Service was speedy and efficient. Service advisor was attentive to my needs.
Bryan, and the team at Don Franklin, made my car buying experience simple and straightforward. Their job wasn’t easy, especially given the challenging environments that coronavirus presented. However, Bryan worked diligently to find my correct fit, which was a Genesis G70! I’m extremely grateful for all of the hard work put into making my car buying experience a great one!
Thank you!
Everyone was courteous when I dropped my vehicle off to get serviced. Easy drop off and pick up, in and out. I will be back for all my service needs for my vehicle.
Great service all around!
Love my Altima & everyone in the service department is always so friendly and helpful
The service department staff are always polite and helpful.
I finally got all the recalls for my car.
I enjoyed my visit.
Loved the people we worked with
There…
The Seevice rep that day was exceptional. The service was finished on time. 🙌
Quick and willing to address any last minute request/concerns.
Customer service in the Service Department is always pleasant and work is done on time, if not early.
Tanner was very courteous and work was performed on time.
My salesman was very professional but also personable as well. I walked in and the car I had chose to test drive had been sold but there was another almost identical with less miles and all the "bells and whistles" as they say. An hour or so later, I was on my way home in a vehicle and so far don't believe I could be any happier with my purchase which they also managed to get me two year bumper to bumper coverage. Thank you so much for your help and if other lots had people like M.J., you guys would have some tough competition!
Very nice service staff - took time to review results of inspection
Kind and quick service
Very good! Thanks.
Friendly and knowledgeable
Every thing