- Phone: (859) 263-5020
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Customer Testimonials
From the moment I pull into the Don Franklin service area, I am greeted and treated as a valued customer, with politeness and respect. Technicians keep me apprised of the work in progress, and let me know what I need to know in order to make informed choices.
products are vast. service is fast . inspections are thorough & fair.
The variety of cars in both used and new. Location . The orderly process of buying.
Quick friendly
I have always liked Nissans and they are very friendly
Excellent service personnel. Wet friendly and welcoming attitude. Work done was explained and done right first time. Kept me informed throughout the service period. We’ll done!
Very friendly
I like Nissan products and have always have had good luck.
Efficient & quick.
Great service and staff! Thanks guys!!!
Best place there is.
Jennifer does an excellent job on getting you in and out as fast as possible. She is very professional and very eager to help make it a great experience
Great service. Jennifer always does an excellent job
Friendly, fast, efficient - and always a job well done!
Very friendly staff
Ron in Service Dept. and Team always take care of my needs. KUDOS to them. Thanks :)!!
The service department people are helpful and friendly
Tanner went above & beyond with customer service…he was very friendly & helpful both on the phone then in person when I picked up my vehicle.
Awesome customer service. Fast service. In and out. Will be back!
Professionalism. Accommodating.
First time customer and experienced fantastic customer service!
The only thing negative is you have zero signs that direct you out by the service road as to where to go for car service. I had to walk inside one of your buildings and ask. It wouldn’t be that hard to put up a sign.
Fast reservation and easy fast service department
Friendly people and fast service
The people is great especially Bob Glass he really works for the people to find the right automotive and price and budget, thanks again for everything.
The service department is the best. Ron is always so helpful. I always leave very pleased with the service
My sales consultant was great,Jennifer Belcher
Made my purchase enjoyable with no hassle.
Service department was horrible, before departing the dealership, tire indicator light was on, toom car twice to service dept. Technician guy didn’t really know how much air to put in tire!! After instructing him to read tire.... drove home and put air in my own tires.. not good for just purchasing a vehicle...
Quality and excellence
the wait time is usually what they tell you is going to be
Good Take care of customer
Everyone is friendly, knowledgeable & timely.