Customer Testimonials
We are very thankful to Tanya LaRue and how she took her time and kept sending us pictures of vehicles that we may want to considered. We did not feel pressured in any way and when we were ready to purchase our vehicle, she made it very easy.
You seem like you care about the customer. You keep the customer updated on what’s going on.
Service department is great and friendly
Fast and friendly
Convenience, service and your most helpful staff.
The staff are very nice, helpful and professional.
Great Customer Service.
Great people to do business with very helpful and knowledgeable
Friendly and accurate.
Friendly people and work hard to find what vehicle you want.
Very friendly folks. They offered me 3k more than 4 other dealerships for my trade. My salesman, Stephen, was great! He anticipated my questions, took care of the simplest details without being asked, and followed through on requests I made. The Manager, Barry, was really nice, not pushy and found a resolution to a frustrating situation in connection with my original sought after vehicle. Financing was efficient, the officer was personable and fun to work with.
I’m glad I ran across their vehicle on Cars.com
For starters, you had exactly what I was looking for in stock!
Stephen Tichenor did an outstanding job. I was in and out in about 2 hours from start to finish. That included time for me to test drive and us to talk college sports. He was efficient and super professional!
Tanya larue is very helpful and knowledgeable.
All
Friend ly and effective
Staff is very friendly and professional and the quality of service that I have always received has met or exceeded my expectations.
The team at Don Franklin is always friendly and accommodating!
They fit me in and got the job done quick. However they forgot to change my back windshield wiper. The others were changed.
Received useful information concerning my vehicle.
Very friendly and courteous and got the service done in a timely manner
Thank you
Quick courteous staff
Style the TRK the color my spark all around awesome car fast service this time all went well pricing pretty high on service they did a good job
The service here is good. They seem to get you on your way fast.
Great vehicles and easy to work with
Always nice and considerate. They call you by name and make sure you are cared for properly. Really enjoy this company.
Service department needs to stay open longer
The service department the two ladies at work in the back does excellent work willing to go the extra mile for the customers
Great salesman and has done everything promised.
Very efficient service department and short wait time.
The first experience wasn't good! We went to the big car lot in Bardstown. Then later that week we was referred to the small used lot in Bardstown, to Mike. To be frank, he was a lifesaver! Mike and Nikki were very helpful, kind and knowledgeable! They both were such a blessing to work with! I will happily refer anyone to Mike, however I will not be referring anyone to the big lot.
Sevice