Customer Testimonials
Great service and excellent care
Nice eopld
Franklin Brothers has always treated me with respect. I can always be sure they use the best products for my car.
Jenna went above and beyond saving me lots of money as I had no memory that I had the extended warranty, and it didn't initially show up. But she looked into it and got the majority of all of my costs covered. Also, there were two items that we were going to shop elsewhere to purchase.And in the long run turned out that the prices were absolutely as competitive at don franklin, and so we decided to bring the car back and let don franklin take care of all of the needs.
Everyone was professional, and friendly. That wasn't the first time for me getting service for my vehicle at Don Franklin in Bardstown, so I'll say the service has been great every time! đź‘Ť Job well done!
Good customer service. Jena is great!
It’s took about a month for me to get in to get my car checked out, but the employees there areVery friendly… Jen was awesome very polite very informational. She kept in contact with me to let me know what was going on every step of the way she is a very good worker and so down to earth I will definitely be back customer service like that is hard to come by. I have bought two cars and a truck-from this dealership only because their customer service is outstanding!
Very friendly and professional
Courteous, friendly, knowledgeable & prompt service
The service provided was quick and people were friendly
Your staff are very polite and professional.
Convenience and trust.
They do good work. In an out on time. Friendly staff. Never had a problem.
Everyone is very nice and professional. Gets the job done on time ... Goes up and beyond their duties ...
Helpful staff
Service is done in a timely manner and they come out and let you know how your service went.
Customer service is the best.
My vehicle issues are always resolved.
Efficient and good service
Service was fast and staff was super friendly! They made my day!
II love all the people that work there! I love getting my oil changes and tire rotations there the employees r always there to help u no matter how busy they r!!I love looking at the selection of cars trucks and suv that r sold there! Thank u Don Franklin!!
Excellent. Won’t go anywhere else!!! Have been going there for about 15 years and refuse to go anywhere else! Period. Provide the best service of any car dealership/service department I have ever dealt with. Mrs VanArsdale is by far the most valuable asset Don Franklin has!!!
Not having to have a appointment for oil change.
Quick and easy service!
They are GM, appointment was serviced on time.
The friendly staff and the hot service manager
I liked the professional service, great inventory of vehicles to choose from.
I was able to obtain service without and appointment. Very grateful for the customer service
Jen is absolutely amazing and provides awesome customer service and is always on top of things! Honestly she is one of the main reasons I utilize the service department there!
Prompt and professional service.
Quick friendly and reliable