Customer Testimonials
I’ve always had good service since I had my car
The customer service was second to none.
The service department. The service writers.
Everyone had a positive attitude and very helpful
Friendly staff, great car selection.
As a single woman I didn’t feel pushed or harassed into a purchase. They answered all my questions. Wonderful car buying experience!
The salesman was very friendly and nice.
very professional and respectful
Everyone is always very professional and kind, we got our camera fixed very quickly and efficiently.
Quick and efficient
Nobody is perfect, but you can sense there is a true desire to take care of the customer and represent the company, not trying to impose repairs that aren’t necessarily needed, and honest enough to believe if a repair is necessary it is. Integrity and character is exceptional for this day. God Bless, Joe
Convenient, staff friendly and quick serivces
I have dealt a lot with Don Franklin in Bardstown or several years I have bought multiple vehicles the vehicles were over high quality and the service I got and I’m still getting a second to thank you from your faithful customer Robert Wilson
My wife’s favorite vehicle ever is her Traverse
Great service department
Yes
Jen is a great help!
Great experience, efficient, great personalities. Amazing deal. I would recommend this dealership to friends.
Very friendly car dealership
Great line of vehicles and great customer service.
More than anything, I value your service rep, Jena, for her thorough and professional communication and help with any issues I have with my vehicles.
Friendly service and understandable explanations. Timely as well
I stopped by for an oil change without an appointment, they were very quick and helpful!
Jen in the service department is amazing, I only deal with her to get my services done to my 2020 suburban
Tanner was fantastic to work with! We had been shopping for a truck for a few weeks and he helped us find the best truck we were looking for. Chris in the finance department was also a great guy. We had a fantastic conversation and he made the whole process effortless. Very thankful for the Bardstown Don Franklin team and we will back for our next vehicles!
Very friendly
Friendly, helpful, knowledgeable people working the Service Department.
Always take good care of us
No pressure sales. The price quoted is the price you pay.
Friendly and dependable service
Fast and friendly service
Employees were very punctual. Mechanics did exactly what I wanted and service reps did not waste time