Customer Testimonials
The warranty and friendly service people
Efficiency.
Friendly and fast service very knowledgeable
Quick service and very helpful staff. I liked that I can see my vehicle inside the maintenance bay while being worked on. The service team made my drive from Ft. Knox to Bardstown worth it with their outstanding service.
Jenna is very helpful and honest. She genuinely cares and wants to help
Great job !!!!!
The employees are super nice and it’s close to home.and rates are very reasonable.
Salesman Tanner and sales manager were very pleasant to deal with.
All in one day and had great service
Good service
Jen was very helpful and explained things to me. That want I like great customer service.
Very friendly staff, sales and service, Devin Boone went above and beyond
Was really helpful and quick response
Jenn she is great very helpful and will go above and beyond to make it happen
Great Customer Service and very knowledgeable people
I didn’t have to wait long for a oil change
Nice rides and great customer service
Plenty of options. Process is easy to get a car from another location. Transparent sales process and amazing warranties on certified vehicles
The courteous and knowledgeable staff. Very aware of my time and needs. Reasonable prices especially vs Louisville dealership. I am absolutely thrilled to have found Don Franklin.
Jen V was over the top helpful. OVER THE TOP
Friendly Good customer service
I have always been treated good over there the wait is not really that long
Friendly staff and expert service
Loved the first Buick encore I first bought but it was totaled from an accident wanted another just like it and Devin Boone made that happen
My experience there was very good. The service was quick and reasonably priced. The people were professional and courteous. Thank you folks at Don Franklin!
Quick service
Fair and honest
The product was what I wanted-/Good quality with comfort and dependability. The salesman seemed to understand what I wanted. He was very patient and did not pressure me. He explained things well and told me the final cost. He offered to help me later and actually did that on another day. I enjoyed talking with him too.
Very helpful with everything and quick on oil changes
Best service ever
Staff.