Customer Testimonials
Had exactly what I needed. Worked with son fir price and allowed both of us to test drive vehicle in
Lady at service desk rude
Everything
Fast Friendly service.
You were very courteous and we were very grateful that you were able to get us back on the road at a decent time. Thank you!
Good service, friendly people, quality products
Service Department is wonderful! Friendly, listens to concerns, and works to resolve issues. Mark - Manager is great and went above and beyond the call of duty to make sure my vehicle was right.
Service manager is very personable and trustworthy. I can trust that my wife will be recommended required service
We’ve always seen treated nicely and with care. The care is appreciated.
Location is convenient .
Service staff were friendly & helpful.
Good service department. On time an do good work.
I feel like I can trust them and will do a good job
It's always done right the first time and I'm always informed of everything before any work is done, all the way down to price. I'm also not treated badly if I need to separate repairs into two different services if I cannot afford to do it all at once.
Everyone one is treated good . They all make you feel at home.
Jena was very helpful seemed to genuinely care
Friendly, fast service while you wait
Professional
The Don Franklin Family auto service department is upfront with their costs. The entire team of salesmen, service department and management are excellent!
Very professional
Great service always great about setting appointments whe
N we need it
Harley is a great salesperson.
Service is good and I appreciate they help me keep track of what needs to be done to keep my warranty updated.
The friendly attitude
The personal touch .
Parts and oil change always helpful, good people.
We drive an hour from Louisville for the service department oil changes at don franklin bardstown! Helpful team, scheduling is convenient and they are so professional.
The employees are pleasant and helpful.the time you have to wait for service is excellent.
Easy to make a service appointment, quick friendly service and a bonus car wash!
Always courteous and helpful.
Our salesman Tanner Richmond made buying a pleasant experience instead of a chore. I was nice not having a pushy salesman. It also helps when you get the best price on a new car too. Thanks Don Franklin in Bardstown.
They were fast