Customer Testimonials
Excellent work and great communication with service.
Fast & thorough
Friendly, professional courteous service.
Grat and friendly service!
Friendly customer service. And factory parts.
Friendly , helpful , knowledgeable staff . Very nice people . As far as I can tell good service no problems that pop up later hopefully . First time there .
Laureen
The best salesman in Tim Churchill!! He was patient and kind with me as I test drove several cars. He answered many questions and researched other cars. David was very kind and helpful and honest as he managed the pricing and trade in. David and Tim are delightful and friendly to work with!!
I’ve been a loyal Franklin’s buyer since they started here. I love the service department as they are always fair and informative. I always recommend Franklin’s to anyone who asks about where to buy an excellent car ❤️
Great customer service,
Great service
Efficient
This was my first experience with Don Franklin and I was very impressed with their customer service, communication and the service staff was excellent. I will definitely continue to use Don Franklin to service my vehicle.
Very friendly staff.
U customer care service
Clean, prompt and friendly
I just purchased my 3rd vehicle from them! That should say enough. They have a great staff in sales and in the service department. Really is hard to beat.
Service department is top notch and very customer focused.
Outstanding service at Don Franklin's The team was transparent, fair, and got my car running like new. Couldn’t be happier!!
Good communication, ease of making an appointment and fair pricing.
Close to home easy to get appt. Workers are pleasant. Clean waiting area
friendly and quick service
Jen takes care of her customers .
Excellent service with Devon Boione!
That what you all say u All back it up an ur staff is the best specially Jen the other little girl an all ur employees are helpful. My fiancé bought a car there this past year brand new and I’ll probably be looking for a new truck myself. I’m a Chevrolet person as long Chevrolet all my life. I got like five pick up trucks two tow truck and so I’ve done a lot of business even wilson brother had it, but you always have come way above that and made it a better place to trade with and deal with my name is Name removed. I’m proud of y’all.
Excellent service department and technicians. Service manager Jen was extremely knowledgeable and helpful. Don Franklin Bardstown will always be my number one priority to have any work/service done on my 2016 Chevy 3500 dually diesel.
Quick friendly service that answers all questions
Happy with service
Well told me they had a hardtop and it was a cloth. Top had to go by and see for myself case closed
You get us in quickly, and do the service as quickly as possible.

Employees