Customer Testimonials
Your service advisor Jen Vanarsdale is excellent at her job.
Everything was great! Service was awesome.
Always a great job
Today for the first time in and out fast for oilchange and tire rotation
Very reliable
I had good service can we do this next week cause I haven’t drove the car yet
Prompt and courteous service
Donavan was amazing and kept in constant contact with me telling me what was going on during process of getting my vehicle fixed. However the amount of time it took to get my vehicle back was a little excessive. But I feel they done a good job which sometimes makes it worth the wait.
Service writer Jen 👍
Friendly service counter and was quick in and out for my service
Quick and efficient!
I think you have a very fine salesman and sales managers, and the girls in the service department are friendly, and know their business well everyone very friendly
Devin was great to work with. Top notch service, he went above and beyond to make sure we were comfortable.
I went to drop my truck off the day before a recall service appointment. One of the techs drove it into the bay while I was filling out paperwork. I didn’t plan to wait for it, but they had it done in about 15 minutes, so I drove it home. First time getting service there and I’m pleased with how it went.
Always good service & applies coupons with no problem.
Jena was very helpful in stating the various problems to be repaired and scheduling the appointment. She also knew the current status of the repair work when I checked.
I believe Michael was listed for the repair work. Pleased with the results.
Many of our Chevrolets have been purchased from and serviced by Don Franklin Chevrolet!
Don Franklin has such a good selection of vehicle. The sales people we talked to were very helpful.
The service is always the best.
Worked with my warranty company to get my repairs done. Very friendly service employees.
I like the quick lane so I don’t have to have a appointment
Service Department did an excellent job installing the towing hitch.
Fast couterious service, everything was done satisfactorily.
I absolutely Love my new Trax and the sales team, Devin for sure, went above and beyond to assist us in buying my 1st new car . My husband and I will be recommending Don Franklin to everyone ☺️
Absolutely best front desk service personnel. Those ladies are fantastic.
Good place to do business with friendly people. Trey made it easy and knew his product.
Great service good people
Quick and fast service! Friendly and helpful.
The only reason why I travel to Don Franklin Bardstown for my service is because of Service Advisor Jena Vanarsdale. Honesty goes a long way.
I like the convience of not needing an appointment to get my oil changed
Jen is awesome!