Customer Testimonials
Easy to manage appointments. Always helpful in answering all my questions
No
Fast and friendly people to work with.
Ryan Ritchey made getting an oil change as simple as “just come on in at 3”
Got there at 3 and was in and out before 4
What do I like about your products or services?
When someone “makes it happen” —Ryan does just that
Clean show room and a friending staff. Just wish they would come down on some of the prices. I would like to keep my business here in Bardstown where I live.
Speed and warranty
Staff.
The warranty and friendly service people
Efficiency.
Friendly and fast service very knowledgeable
Quick service and very helpful staff. I liked that I can see my vehicle inside the maintenance bay while being worked on. The service team made my drive from Ft. Knox to Bardstown worth it with their outstanding service.
Jenna is very helpful and honest. She genuinely cares and wants to help
Great job !!!!!
The employees are super nice and it’s close to home.and rates are very reasonable.
Salesman Tanner and sales manager were very pleasant to deal with.
All in one day and had great service
Good service
Jen was very helpful and explained things to me. That want I like great customer service.
Very friendly staff, sales and service, Devin Boone went above and beyond
Was really helpful and quick response
Jenn she is great very helpful and will go above and beyond to make it happen
Great Customer Service and very knowledgeable people
I didn’t have to wait long for a oil change
Nice rides and great customer service
Plenty of options. Process is easy to get a car from another location. Transparent sales process and amazing warranties on certified vehicles
The courteous and knowledgeable staff. Very aware of my time and needs. Reasonable prices especially vs Louisville dealership. I am absolutely thrilled to have found Don Franklin.
Jen V was over the top helpful. OVER THE TOP
Friendly Good customer service
I have always been treated good over there the wait is not really that long
Friendly staff and expert service
Fast friendly and knowledgeable