Customer Testimonials
We learned some new things about our new car that we did not know about. Service person who took care of us seem to know a lot about how the car worked and answered all our question about the service that we were there for.
No pressure
I was disappointed that it took them so long to give me a loner other than that I’m ok
Great place
The friendly service. If something is not right, they make it right. We have purchased several vehicles at the Bardstown location and will continue to do so.
I don’t like having to make an appointment for an oil change that is sometimes 2 weeks out. I understand the service department can be very busy but maybe hire some more people to just do oil changes. I appreciate that the place across the road was able to get me in so quickly. Everyone is nice and friendly. I like it when my car is washed.
The lady at the front is absolutely amazing
I'm a lifelong Chevy man. Franklin service has been top notch and on time from day one!
I like the friendliness,and service! Don’t add on things you don’t need and it’s def made me feel good about my purchase.
Trey Price was very professional and a nice guy. A friend of mine bought and suv from there.
I like how I told you what I wanted and you came through quickly.
Thank you
Process was fast, simple, and there was no pressure.
Trey was a fantastic salesman!! He went above me beyond with helping me!!
The people are fantastic!!!!
We were met with knowledgeable and friendly staff. Treated with wonderful hospitality and made sure we felt comfortable. Will definitely return for future automotive needs. Thanks to "Mr Church", Mike Weakley, and manager David Brown.
Your sales Team Super to work with look forward to work with them again in the future
The employees are always nice, informative and don't try to sell you things you don't need. The prices seem to be good as well. .
The customer service that I got from both David Brown and Tanner Richmond was by far the best I have ever gotten purchasing a vehicle . I have recommend already to several people
Courteous employees, very knowledgeable about their jobs get you in and out very quickly
Jen (service advisor) was very patient and kind to me regardless of having been there after hours after being understaffed. For that I am deeply grateful.
Personnel are super. Quality of service and speed at which it is rendered is outstanding.
Pricing is reasonable
The people at the dealership were very kind and helpful when our fuel pump went out on the highway near Bardstown. They fixed the car very promptly and also provided a shuttle for us from the hotel to the dealership to get the car. Everyone we interacted with was extremely pleasant and happy to help.
Bought 3 automobiles in the last 3 years. Very happy with all of them
Convenience
very efficienty and courteous
Good service.
Dependable.
Brian was a great help. Explained why/what I needed this visit and my next visit.
Great facilities & professional customer service.
Everything
I appreciate the consistently friendly and helpful customer service. Everyone is professional and willing to answer my questions without making me feel rushed or pressured. I also like that you don’t try to upsell Services. I don’t need. There’s a level of honesty trust that keeps me coming back. I always feel like my vehicle is in good hands