Customer Testimonials
Mr Wimpsatt was patient, kind and very informative of all the vehicles I looked at.
Very friendly and easy to deal with.
Very nice and friendly stafff and on time
Thank you for working with me and I’m enjoying my new/used car!
The service at Franklin Family Chevrolet in bardstown is top notch.
Easy to get in and out of. Sits up higher. Looks and the way it handles.
They explain all the charges...everything!
I've had Chevrolet vehicles for years and they've all been great!
At Don Franklin, it's all about the staff and they way they take care of me and my Suburban. The people there are great too!
Great customer service Tanya, love the car!
Love a Chevy and service is great and close to home
Service was great
They come get ur vehicle and return it when its done
Quick, fast and friendly service!
All good thus far
The people at Don Franklin, Bardstown are very professional.
They do a good job
Service staff are very Knowledgeable I’m very nice to customers when you go in.
Gena in service is great.
Service is good. It is difficult though to get 4 PM appointments online. I always have to call to be able to get a 4 o’clock appointment.
Also this last appointment I only requested an oil change, but they performed a tire rotation. That cost me an extra $20.
I had also requested my high brake light be checked but nothing was on my service report about that. So guessing it didn’t happen.
Service was quick and the staff was friendly
Service department really accommodated me.
Staff is very friendly and knowledgeable!!!
Good, honest service
Always friendly and gets the job done!
Great customer service
I love the quality, style and operating system of my Nissan Rogue 2021. The safety features, the online monitor of my “vehicle health” information and of course the customer service offered at time of purchase…..way to go Don Franklin!
James at the service desk is excellent. Just don’t think some of their mechanics are detail oriented enough.
On service
Your waiting room is comfortable; your employees are polite and knowledgeable;
And time for service was reasonable
Friendly staff, easy to work with and great service!
You service my truck and it runs perfectly