Customer Testimonials
Wet polite and great service.
On time every time. Very curious. Not pushy. Good people to work with
One of my tires was losing air pressure, I pulled on to their service lot without an appointment. I My tire was repaired in about 30 minutes, kudos to their Service Dept. Thanks a bunch! Sara Duncan.
Very friendly - clean area to wait while service is done
Your service department is the best!!
Very Friendly staff. thank you for your professionalism.
I like the products and services that are offered at Don Franklin Buick, Chevrolet, GMC. I like the quality automobiles that are offered, at the many locations within Don Franklin family of dealerships. I like the service department, and all the friendly staff. All are very knowledgeable, about the products that they offer.
Up front and honest working people treat you like family
Everyone is so nice and patient. They try their hardest to work with you and your schedule. Always friendly and knowledgeable.
Love your Chevy trucks.
On time and very courteous personnel.
Thank You
Convenient
Everyone is very nice in service and do what they should.
Jena goes out of her way to help you.
They take good care of the vehicles with excellent service and people!
Mike Wimpsatt is the man! Give that man a raise!! very helpful, courteous, and was overall a good experience doing business with him. Ill be sending anyone I know looking to buy a vehicle his way>
Great service ! Great people !
I always feel like I'm being taken CARE of and not taken ADVANTAGE of and I'm lucky to have them as my service department.
Tanya helped me find a vehicle I liked and was comfortable with. Tanya showed me many different options with the vehicle and the financing options.
This is a big change going from Impala to Encore GX but as I learn more I am liking it more.
I told Tanya Larue what I was looking for and she found it for me. I haven't used the service department yet but my Dad does. From what he tells me I will be happy.
Easy to get appointment
Your service department is the Absolute Best! You did the near impossible and found the parts to repair my 2004 SSR. She's functioning better than she has in years. I couldn't be more pleased. Don Franklin is my "Go To" from here on to take care of my SSR. Outstanding Job!
Thanks for your service on our van. Your service department is very helpful and friendly. It is the only shop we trust.
Very efficient and accommodating. They go above and beyond for their customers.
Very friendly people. Was serviced on time.
Great service
Very friendly environment and helpful with my purchase
Tim Perkins - service adviser in Bardstown Don Franklin did an awesome job. He took care of my service needs and keeps my car running smoothly.
I was at Don Franklin in Bardstown Ky on 3/3/21 for routine maintenance on my GMC pickup. Service was prompt and professional plus, pricing was very competitive. I’m a satisfied customer.
Great service department! Service writers are always friendly and provide great customer service.