Customer Testimonials
I was a half hour early for my last appointment. They took me right in, did the service, and I was done in 30 minutes. Made me happy!!
Josh offers great customer service and financing easy
Very professional! !!
We have worked with our sales associate Tanya for years, she is great at explaining, listening to your concerns and making sure you have the best possible experience when purchasing a vehicle. The service dept. is top notch, they always get our vehicle in promptly and have always taken care of our issues if any. We will continue to purchase from Don Franklin's
Friendly sales staff. Very accommodating.
Great friendly service!
It was fast
very pleased with Don Frainklins services
Dedicated professionals. Courteous prompt service.
Scheduling staff we courteous and service was very good. Very pleasant experience. Waiting room very comfortable
they are awesome got my car running and everyone was so nice.
the whole staff was asesome.
Laura Fox
I have dealt with Don Franklin Auto in Bardstown for several years. My salesman is Josh Barrett.
He has always been very fair with me and my family. If you want a good deal, see Josh. As far as service, I deal mainly with Jena VanArsdale, Jen is very professional and always keeps me abreast of where they are with my vehicle. She texts me as they work on my vehicle.
Tim Perkins is very good as well.
Service like this is a rarity.
Thanks Don Franklin Auto!!!!
Tim Oliver
It’s the service….or more specifically Jenn the service advisor at your Bardstown location. Jenn is an amazing service advisor who always goes above and beyond to make sure my car is taken care of and that I feel like more than just a “customer”.
Prompt service, staff was friendly, even washed my truck!
Prompt and friendly service
Tanya Larue. Great saleswoman!
Friendly service, anything that I’ve had worked on , I have been very satisfied with it.
very satisfied with the service at don franklins thank you for your kindness
I like going in and getting GM counseling for two high mileage GM products and only Jeffs 5 minute sessions bring lasting relief. Jen always has a smile and Tim is like Jeff. I am a GM loyalist but it was hard when they quit making the LaCrosse. Service is great.
This is our 4 th car or truck from Franklin or Wilson bros. I really like Tanya's open honest approach and her knowledge of product. I like dealing with one person and not being handed off to two or three different levels of people
Easy to work with!
Tanya Larue is great at what she does
Tim was great
Tanya was phenomenal to work with. She took the time to listen and was patient with me to be able to figure out what type of vehicle I needed for my family. What a fabulous and friendly individual you have working for the company.
Straight forward, fast and friendly.
Friendly and they work hard to get what you ask for!
Service was good in and out in a reasonable timeframe
Friendly and very knowledgeable about each vehicle
Very Easy process for an oil change and rotation.
Easy to work with.