Customer Testimonials
we had a problem with first service, and james was very helpfull in getting it corrected, awesome job from service dept
It’s easy!
I was very impressed with my salesman Steve Tichenor. He was very polite, friendly and was very helpful. After I talked to him a few minutes I felt like I had known him for a long time. There was no pressure at all to buy the vehicle. I would highly recommend him to anyone wanting to buy a vehicle. Franklin Automotive had a big selection of vehicles and offered to bring in another vehicle I was interested in from another one of their dealerships.
The people are great. Everything else is average, honestly. If it wasn’t for Jena and Tanner then I would have just as much reason to go to another place
Had my oil changed and was on way before my scheduled time. They didn't try to sell me anything or tell me something was wrong to get something out of me!!
Noah and Tanner were very courteous, knowledgeable, and willing to help us purchase our 2021 Buick Encore for a fair price. Although we've only driven our car since we bought it yesterday, we look forward to it providing us a comfortable, fuel efficient ride for many miles to come.
Quick and reliable
Customer service awesome
The honesty of the sales personnel. The professionalism of the mechanics
Staff always helpful
Jena in service, Goes above and beyond to help people.
The professionalism and when asked approximate time of wait, very close to what's told.
Friendly and good service done in a timely manner.
Great bunch of people
Great service great people great quality
all the inspection, looking over everything.
I was well pleased from the moment I pulled in till I drove off. They took care of my vehicle.
Service personnel were polite and made me feel important.
Good service
Grate service very friendly
Very friendly service advisors.
Waiting area is comfortable.
They don't keep you waiting longer than necessary. Once they have your vehicle, they perform the required work and clean your vehicle.
I’ve bought several vehicles from Don Franklin Dealerships and have been happy with all them. The sales associates have been wonderful to work with. I will continue buy my vehicles from them in my future purchases. Thank you
The customer service. Everyone was very helpful.
they work with you on getting your vehicle in and are really nice to deal with
Jamie goes above and beyond to satisfy my needs as a don franklin customer! He knows me by name, greets me when I arrive, and explains services needed in terms I can understand.
Everything
Everything I have dealt with you has been top of the line and on time like you said.
First name removed
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Professional and organized.
Very helpful and friendly
Devin Boone was awesome to work with. Bought two cars from him in two months.
Great service. Quick turnaround time. Ease of getting an appointment