Customer Testimonials

The young gentleman that helped me was courteous, knowledgeable and certainly customer oriented. He did a nice job.

Good selection. We really thought the salesperson did a great job of presenting product without being pushy

Very pleasant to deal with.

Tyson was very helpful and took ample time to answer my questions. Excellent service.

Great service. Knowledgeable employees. Great bikes. Love the new Madone.

Very helpful would definitely buy again from free wheel.

The sales people are knowledgeable, friendly, and practical. They aren't just trying to make a sale, they truly are trying to make sure you get the products and services that are helpful. I feel so much better at Freewheel than at other bike shops because I feel they care about me at other bike shops.

Staff was extremely friendly and helpful!

Quality products with knowledgeable people.

I’m very interested in the salsa fat tire bike that sell, I just purchased a new helmet and wii visit you guys today for bike lights.
The staff at your Eagan location were great to work with.
I rode last night with a group of friends and recommended you guys!
Thanks,
Name removed

Kellen was extremely helpful. I got exactly the bike I wanted

Staff at the store are knowledgeable and very helpful. And friendly too. I had a good idea of which bike I wanted. Was able to look at a couple of bikes and pick the one that is best suited for me. Overall a very pleasant experience.

Friendly & knowledgable staff.

Very thorough at reasonable prices. Kellen kept me informed of the progress of my repairs.

Expert mechanical service with quick turn around.

I've bought some clothing and other products there, first time I brought my bike in for service. The crew at the store in Eagan did a great job, got it turned around in a short amount of time, just a tune up to get it on the trainer. There was some feedback on the paperwork about corrosion, and when I asked about it they were happy to give me more detail on it and what to expect going forward. They also showed me what they did to help it out too. Will definitely use the service department again.

Pete was very helpful and knowledgeable and was able to answer all of my questions

Clean and professional shop,

Kennan (sp) was very helpful...listened carefully and answered my many questions regarding trek features...

Nice people, good products.

Knowledgable, great assistance, honest recommendations well-lighted sales floor and organized store.

Your product selection is good; where I can find several options. If necessary, you’re willing to bring in samples to try. I greatly appreciate the effort put in by the associates.

Great selection of bikes. Knowledgeable sales professionals.

Mark was great to talk to and helped me with an issue with a dropper post on my new Farley 7. A huge improvement in look and product availability from my last visit when it was Penn Cycle.

I am a big freewheel fan. I used to go before when Penn cycle was the owners. it is a night and day difference between the 2 companies in my opinion.

Everyone I have met is super cool, smart. they know every aspect of bikes. I will be coming back for all of my biking needs.

I choose to do shopping that will support my community.

Wanted a great quality 1st bike for my daughter and the trade up program sold me! Such a great program.

Friendly and professional service

Great staff
Knowledgable
Gave me time for all my questions

I haven't needed to come there much yet since you took over Penn Cycle, but my experiences so far have been awesome.