Customer Testimonials

Very knowledgeable and friendly.

Store staff was very friendly and helpful.

The staff was very friendly and helpful. The store offered a range of bikes and prices.

Great selection

Assembled a bike same day and provided curbside service!

My daughter loves her new bike! The customer service was amazing!

great customer service! got us on the right size bike- when your shop didn’t have it- found it and pointed us where to go.

Very personable and responsive.

Freewheel in Eagan was fantastic, accommodating and mindful (during Covid-19) to work with. They were nice enough to spend the time I needed (which was more than most) to answer all my questions and I have bought two bikes from them. I'm now buying my third and wouldn't consider going anywhere else. You guys are the best! Very knowledgeable. Thanks!

Very customer service oriented. I dealt with two different employees. One person helped me with my purchase. Very kind, and knowledgeable. He explained everything about the services that are available. The next person helped me get my other bike checked in for my tune up. He was very thorough and professional.

Great service, fair prices, very professional - much appreciated!

The guy that dropped off my bike was great! His name was Tyson and he is the manager in Eagan. Very professional and thorough.

My bike was ready when they predicted it would be ready

Every time I'm there, whether for parts or repair services, everyone is very friendly, and very helpful. The staff is very helpful and prices are very reasonable

Fast and friendly

The staff were very personal, friendly, and helpful. This is always important to me, but especially during this COVID-19 outbreak.

Did a great job serving our trek bikes (his and hers 7100).

Go price and value. High quality accessories.

Not pushy. Even told me what did not need to be done. I'll happily come back here for service and new bike purchasing needs.

Fast friendly service. Top notch

Great selection of bikes ( I’m a big Trek fan) and fantastic customer service

Great service and good prices

Staff is knowledgeable and approachable. Love my LBS

Best trek dealer in town. The staff are always so helpful and knowledgeable with any questions. Also our last purchase there we bought my son a new bigger bike for his birthday. Tyson helped us get the right one and he spoke with my son and showed him all the important things about his new bike and really boosted his confidence in riding his new bike. Tyson spoke to my son so well as if he was buying his new bike not me. I (dad) was just there to slam cash down for his bike. I was so impressed. Freewheel has been my go to bike shop.

Very personal and very knowledgeable

Knowledge of product

great service people- very helpful!

Very painless process to order online and collect a bike in the age of COVID-19.

Staff at the store were very helpful

Great service delivered faster than promised at a very reasonable price

Thoughtful appropriately distanced service at this difficult time. Fair pricing capable service.