- Phone: 6128667540
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Customer Testimonials
I’ve been there twice and things were fixed while I waited.
Great customer service
Friendly and helpful staff. Emphasizing friendly and helpful. :)
Staff was pleasant and prompted. Provided excellent customer service.
Super friendly fast service!
First, you had the bikes we wanted! That's pretty huge. Our salesman Tom was very helpful and informed on the product he was selling. Everyone we interacted with was helpful and the whole buying process went well.
They did a pre eval on bike before the actual tune up
The helpful and knowledgeable service!
Wonderful experience at the Richfield store! You folks rock!!!!!!!!
Friendly, helpful service
Allison contacted me within 30 minutes of placing my order. She coordinated same day delivery from the warehoise to the closest store.
She also took the extra step to make sure the wheel still in its original box. Very professional and helpful! A+ Yes. I was impressed!
Once I arrived at the store the gentleman unboxed and inspected the product to verify eno parts were missing. IThankyou
Knowledgeable staff and reliable service.
Good customer service!
You had parts I needed in store.
Friendly helpful staff, no pressure sales, great selection.
I could wait for adjustment of gears. I thought it was $16 and not $32 as I didn’t realize there were front and back.
Very helpful and knowledgeable staff
I just wanted to tell you how happy I was with the service provided by your staff in Richfield.
I initially came in to get a quick look at my noisy derailleur. The mechanic quickly took my bike and made the adjustment. There is nothing better than a quiet rolling bike !
That quick and efficient service led me back a week later for a tune-up, new chain, new cassette, new Gator Skin tires, and new bar tape.
It’s like I have a new bike !
Thank you for the friendly and efficient service.
First name removed H.
Good selection of clothes and gear.
Staff is very knowledgeable and helpful
Great product line, always great, friendly, knowledgeable service
The staff is friendly and they fixed the tire right away so I didn't have to leave my bike there.
Costumer service!
Really helpful staff. Great merchandise!
Service is great!
Super customer support from start to finish. Greeted when I entered with my bike, received prompt service and completed repair properly the first time. Fair price.
Sunday (7-18) crew was the best. Most experienced and helpful... Previous stop was disappointing.
Great customer service and fixed our bike right away!!
Great tech support, even for a bike that wasn't originally sold by Freewheel
Knowledge of service and sales employees!