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Customer Testimonials
Great service!
Trek ebike
Staff are very nice
Great service!
I had an emergency flat tire on my bike and the technician fixed it while I waited. So appreciative!
Very efficient service
the people- always helpful!
Helmets arrived much faster than expected.
Always friendly service and very helpful when I have questions. Prices are fairly reasonable
This shop had what I needed and had it ready to go when I arrived. The people there are knowledgeable and friendly.
I walked in with a broken part, and was directed toward the new part and everything went smoothly!
People are nice and knowledgeable plus the bikes, parts and service are first rate.
The people there are courteous and helpful. I bought a E-bike from there and so far they have been behind me with service and Q & A.
Sean was great to work with. He was patient and listened to what I wanted in a bike. He also never pressured me to get something just because it was available and could have easily made the sale by pressure. He was more than willing to answer my questions, and take the time to explain the differences in styles and parts. I will be happy to work with him again in the future. Max was also very helpful in locating the bike I wanted and took the time to make phone calls to get it transferred into the store.
Great customer service, and nice selection even todays market!
Kind and doesn’t come across as judgemental not usual “bike dude” behavior.
quality products and knowledgeable in store reps
Knowledge of service and sales employees!
I’ve been there twice and things were fixed while I waited.
Great customer service
Friendly and helpful staff. Emphasizing friendly and helpful. :)
Staff was pleasant and prompted. Provided excellent customer service.
Super friendly fast service!
First, you had the bikes we wanted! That's pretty huge. Our salesman Tom was very helpful and informed on the product he was selling. Everyone we interacted with was helpful and the whole buying process went well.
They did a pre eval on bike before the actual tune up
The helpful and knowledgeable service!
Wonderful experience at the Richfield store! You folks rock!!!!!!!!
Friendly, helpful service
Allison contacted me within 30 minutes of placing my order. She coordinated same day delivery from the warehoise to the closest store.
She also took the extra step to make sure the wheel still in its original box. Very professional and helpful! A+ Yes. I was impressed!
Once I arrived at the store the gentleman unboxed and inspected the product to verify eno parts were missing. IThankyou
I had a leak in my rear tire. Kit Alpach fixed my tire and also fixed the wheel which was out of alignment. He was great! Very professional and knowledgeable. I had really wonderful service.