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Customer Testimonials
Quick service with very friendly and knowledgeable staff.
The person we talked to at the store spent a few minutes talking to us about the sports gels we were looking at and was very helpful and knowledgeable.
Very organized, friendly, and eager to assist
Great bikes, knowledgeable staff and very friendly service. Love my local Freewheel bike location. Their staff has always been so helpful and I really appreciate their customer service. Thank you
Helpful and informative
Knowledgeable staff.
Andrew and Dan and all the others are great! They are fast and do repair jobs right. Many times they get on it immediately while I wait. They've taken great care of me over the years and I am very happy with the guys at FreeWheel Bike Richfield!! Highly recommended!
You have great employees
Prompt, friendly, skilled service.
Friendly professional service
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They took time to explain and appropriately fit the bike. Answered ALL my questions as the bike was a surprise gift! I will be making all my future bike purchases with freewheel bike!
The team is very helpful and were quick to install my new part.
Friendly, honest, helpful.
Great small shop with just what I needed for this trip.
Great help, willing to provide services, knowledgeable. Penn Ave Richfield staff is great.
Good selection. Helpful employees. Great historic location.
For many years I have said Freewheel has the best bike mechanics in the Twin Cities, My recent repair at the Richfield store once again confirmed it. The mechanics are really knowledgeable, knows how to fix it the first time, and great to deal with. There is no other shop in town I would trust my bike with!
This staff was very helpful I’m helping me problem solve my issue with my bike. Thank you!
Andrew, Matt and the rest of the staff are very helpful in suggestions that improve my 9verall cycling experience and the service turnaround 8s phenomenal
Had 2 bike tune ups and added an accessory. All are great.
Great bike
Great bikes, great equipment.
Helpful attentive techs.
Awesome prompt customer service. They are the best no matter how much you spend!!
Knowledgeable, helpful
Great customer service!
Great staff. Excellent and accurate assistance.
Great service from knowledgeable and friendly staff.
 
   
  
good morning Freewheel!
I went in yesterday and needed a simple cassette removal from my back wheel. the guy that helped me was great and it only cost a fraction of the headaches it would have caused me.
Thanks, First name removed II