- Phone: 6128667540
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Customer Testimonials
Took time to listen to me while trying to describe my bike problems, and two employees rode the bike to ascertain the problem before suggesting solutions.
In a big city like Minneapolis it's nice to find a bike store that has a down-home personality. Friendly service is a rarity nowadays
Staff is knowledgeable . Identified issue tired a cheaper solution didn’t work , ordered parts and fixed . No issues
I stopped in with brakes that weren’t working well. The employee was able to take a look, diagnose a very unsafe braking situation, and immediately fix it so I could get back on the road. I know how busy bike shops are this time of year, so I was extra grateful they were able to help me on the spot, since my bike was un-rideable and I had no other transportation at the time. Thank you!
The whole group in Richfield was very helpful in getting me an OEM Electra rear rack for Gigi. I had called the Minneapolis store first and Hans was very helpful too! Richfield found a box large enough and shipped it to Ohio for me. It was the only silver aluminum rack available in the US and they understood my need to keep my Electra collection in tip top shape. They always kept me in the loop by calling and emailing me during the process. Thanks so much!
Service is ALWAYS AWSOME!
The reason I keep coming back...The People!
I always feel welcome at Freewheel Richfield. The staff are friendly and knowledgeable and the service work is first rate.
The service was fast and professional. They even quickly installed the inner tube that I bought. Little things like that done cheerfully make Freewheel on Penn the only bike store I go to.
Knowledgeable and friendly service at an affordable rate.
Consistently good customer service and products
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Friendly, knowledgeable and helpful staff!
The gentleman who helped me find my new bike was outstanding.
Good problem solvers!
The products are high end and fairly priced. The service provided is helpful and informs our decisions. There is a good variety of merchandise to choose from.
The Richfield team is professional, proactive and genuine.
Let’s give them all a pay raise and PTO paid day
Friendly, knowledgeable, and super helpful repairing my bike!!
Fast, efficient, quality service
Expert and fast repair of my e-bike….riding better than ever!
fast and affordable
Daniel and other team members at Freewheel were friendly professional and got done what was needed right away.
Friendly, knowledgeable staff. Really quick service
Knowledgeable technicians diagnosed shifting issue and in understandable language explained recommendations for parts and adjustments. Service was done promptly and techs were very courteous
I got an honest evaluation and a speedy fix of my bike.
Trustworthy. Knowledgeable staff. Courteous service.
Attention to detail. Friendly and knowledgeable staff. Would shop again and refer friends and family.
Helpful people. They seem like they are pretty busy but still get it all done. So far, so good! :)
Always friendly and knowledgeable service. Every time I walk in someone greets me, answers my questions and solves my problem quickly.
Service was quick, informative, and affordable!
The mechanics at this store are some of the best in the Twin Cities.