Customer Testimonials

The tune up and new tires on my bike are amazing. Bike is purring like a Ferrari. Appreciate the attention to detail, great customer service and fair price. Thank you for such outstanding work!

The staff was knowledgeable, helpful and solved all the problems.

I feel very comfortable having my bike serviced at Freewheel Richfield. The staff are attentive, courteous and knowledgeable. I think getting regular bike maintenance done there will ensure my bike is always in good riding condition and ready for enjoyable riding.

Your staff is always very knowledgeable and helpful about installations

It’s a well stocked shop. They sell you what you need. No more, no less.

Knowledge staff with plenty of patience for newbie's questions.

The service is excellent. The staff is very knowledgeable and friendly. Problem’s from cracked frames to slipping carbon fiber seat posts, this team will find solutions and work with manufacturers to support the customer.

You are extremely knowledgeable, helpful and professional> You guys take the time to see what would be the best for the bike. You guys explain well and patiemtly.

GREAT KNOWLEDGEABLE STAFF AND SERVICE DEPARTMENT.

Knowledgeable staff

Very knowledgable staff and nice selection of products.

You have what I want, if not I order it from Freewheel and it shows up pretty fast, great service too.

Staff are always helpful, knowledgeable, and friendly!

Clear advice on necessary repairs and replacement part options. Quality service.

Andrew was very helpful, know bikes for sure. 100% recommend.

The people are great.

Always friendly and ready to help quickly. Only place we take our bikes.

I have purchased multiple bikes and accessories from Freewheel. Staff is always friendly and helpful.

The whole team at Richfield is amazing! Andrew especially for his mechanic skills.

You often have the products I need in stock, if not there is usually a FW store near by that does.

Andrew and Jamie are the best! Hang on to the older dudes with more experience and personality.

Convenient and well explained.

Customer service is what makes this shop special.

Pleasant people. Good selection. Helpful advice

Best service in town!

Freewheel makes the difference! Local shops, great loyalty program, stellar customer service and connection! Great stock of parts and option for delivery or pickup! Love them!

Fantastic selection and love the Fanatics deals

Great price on the Trek bike. Bike was ready to go within one day of ordering it.

Neithtlet Its the people Humanizing the shoping experience makes it fun

Freewheel Bike Richfield has been my bike shop for years. Mainly because they will honestly give you advice without trying to give you a hard sell. Also, if you buy your bike from them they will do small labor jobs for free. Yesterday my derailer needed adjusting-no problem-did it for free. (I did call ahead of time to make sure they weren't real busy)