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Customer Testimonials
Very knowledgeable staff to help me DIY
Great Service!
Friendly, fast, knowledgeable service. Accommodating for extenuating circumstances. Fair pricing.
Hello!
We were greeted upon entry to the shop. The bike shop is very clean, well organized and offered multiple options for bikes and gear. We appreciated the accessory discount with the purchase of my new bike.
It was time for me to make the move from a 27" bike to a 29" bike.
We worked with Andrew who was extremely patient, knowledgeable, encouraging and flexible. He directed me to a nearby park for test rides, which was a great way to help with decision making.
Thank you for a great purchase experience.
Debbie
Fast friendly service. Good collection of accessories. Convenient location.
I’ve bought 4 bikes from Freewheel—all great bikes—have had fantastic service for them all
Your front staff are extremely knowledgeable about everything related to bikes and products. Your repair staff knows what they're doing, and are quick and efficient and helpful. In other words, your staff is amazing.
15% off with a bike purchase. Easy access to service / repairs. Good hours and open on weekends!
They will look at your bike on the spot if minor adjustments are needed. I really appreciate that.
Always friendly staff and prompt service. This is not the closest Freewheel to my home, but it’s always the one I come back to.
Always love the service I get in Richfield. They get things done fast and are not high pressure sales, which always turn me away. I sent everyone there. Highly recommend them!
Great staff, always friendly and knowledgeable.
I was helped by Garrick on 2 consecutive Saturdays. He helped me choose my new bike and get it ordered. When I returned the next week, he remembered my name and provided additional exceptional service.
in stock bicycles allowed fitting and finding the right size in my price range. Very helpful in explaining all the technology and functions. Store was really busy but the staff did a great job of managing all the customers.
We brought our bike in with a needed repair and the staff handled the situation quickly and efficiently.
What a really appreciated was how helpful the staff was
Very friendly and knowledgeable staff!
friendly knowledgeable staff who understand service
Good, quick service at Richfield Penn store location
Competent and fast
Great service, knowledgeable staff.
Friendly and knowledgeable assistance in selecting a helmet.
Everyone was very friendly and cared about the best for me, my daughter, and our bikes.
Great customer service.
Friendly, knowledgeable, and no pretentious attitude.
Very quick and incredibly friendly.
Outstanding Servicce. The staff was very friendly and took the time to explain all the features. I like the small shop and excellent mechanics.
I highly reccomend Freewheel Bikes i. Richfield, Mn
you fix thing right the first time
The service was great and got a fast turn around on my bike
Friendly staff and know there stuff!!
Responsive, knowledgeable, and fairly priced