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Customer Testimonials
Your passionate and knowledgeable employees and range of products
Great product and friendly, knowledgeable service!
Awesome service
knowledgeable and friendly staff
Friendly Service.
John was very friendly, professional and helpful
Quick tire repair while I waited
If feels like I stopped by a friend's house to get my bike fixed. I have known about this business for most all of my 65 years of living in this area. Nice to have friendly, neighborhood businesses.
Knowledgeable staff willing to spend time to educate on bikes, bike service, and accessories. Most staff have significant biking experience to support recommendations.
Great bike shop!
Very respectful, very helpful, very knowledgeable and very efficient. The employee who helped me was very kind, knew what needed to be done, and was able to do it on the spot, while I waited. This is a marked improvement over the Penn Cycle days.
The staff is outstanding! Jamie was informative, patient, & friendly during my purchase. He helped me navigate & figure out what bike & accessories I needed - balancing safety, quality, & affordability. I bought an amazing bike that fits my budget. I will be returning to Freewheel for my future purchases & services for myself & kids. Thank you for being a welcome place!
Great service and reasonable pricing
Very nice staff. Very helpful.
Prompt service at a great value
good morning Freewheel!
I went in yesterday and needed a simple cassette removal from my back wheel. the guy that helped me was great and it only cost a fraction of the headaches it would have caused me.
Thanks, First name removed II
Quick service with very friendly and knowledgeable staff.
The person we talked to at the store spent a few minutes talking to us about the sports gels we were looking at and was very helpful and knowledgeable.
Very organized, friendly, and eager to assist
Great bikes, knowledgeable staff and very friendly service. Love my local Freewheel bike location. Their staff has always been so helpful and I really appreciate their customer service. Thank you
Helpful and informative
Knowledgeable staff.
Andrew and Dan and all the others are great! They are fast and do repair jobs right. Many times they get on it immediately while I wait. They've taken great care of me over the years and I am very happy with the guys at FreeWheel Bike Richfield!! Highly recommended!
You have great employees
Prompt, friendly, skilled service.
Friendly professional service
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They took time to explain and appropriately fit the bike. Answered ALL my questions as the bike was a surprise gift! I will be making all my future bike purchases with freewheel bike!
The team is very helpful and were quick to install my new part.
Thanks to Matt for taking the time to go through all the options with me. Getting the right frame will make a big difference, and I think he did that. Well done! Awesome thanks!