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Customer Testimonials
The whole
Process
Was
Easy.
More
Selection would have been nice
Very friendly and helpful staff!
I spend a lot of time at the Richfield shop, dealing with maintenance/performance issues with my 3 bikes purchased there last year. I try to be careful not to show up at the shop during busy times. I really appreciate, the personal attention I receive & the advise on new products available.
Good service and timely
Our salesperson was outstanding.
Jamie was extremely helpful and knowledgeable. I appreciate his time and help in getting me started with road cycling.
Friendly and knowledgeable staff.
All the people working there are great. Very helpful.
Helpful sales associates. Knowledgeable. Mel was great.
Everyone is so helpful!
Just friendly and very helpful!!
Fast and professional
Knowledgeable and friendly staff. Good product selection. Wish you would still take in trades.
I stopped in to have two tubes replaced, one was still on the bike, the other was not. I also asked to have both front and rear disc brakes adjusted. All of this was completed within about 15 minutes, and turned out very well. I appreciated not having to make a separate trip back to pick the bike up.
Friendly, knowledgeable, quick service!
Thanks!

Mel and Marty were really helpful and very friendly! They answered all my questions and helped me determine which bike would be best for my needs. I was able to test ride the bike several times before making a decision and never felt rushed. I opted to buy a more expensive bike from Freewheel instead of another one I was considering primarily because of my positive experience with the staff there!