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Customer Testimonials
Good customer service!
You had parts I needed in store.
Friendly helpful staff, no pressure sales, great selection.
I could wait for adjustment of gears. I thought it was $16 and not $32 as I didn’t realize there were front and back.
Very helpful and knowledgeable staff
I just wanted to tell you how happy I was with the service provided by your staff in Richfield.
I initially came in to get a quick look at my noisy derailleur. The mechanic quickly took my bike and made the adjustment. There is nothing better than a quiet rolling bike !
That quick and efficient service led me back a week later for a tune-up, new chain, new cassette, new Gator Skin tires, and new bar tape.
It’s like I have a new bike !
Thank you for the friendly and efficient service.
First name removed H.
Good selection of clothes and gear.
Staff is very knowledgeable and helpful
Great product line, always great, friendly, knowledgeable service
The staff is friendly and they fixed the tire right away so I didn't have to leave my bike there.
Costumer service!
Really helpful staff. Great merchandise!
Service is great!
Super customer support from start to finish. Greeted when I entered with my bike, received prompt service and completed repair properly the first time. Fair price.
Sunday (7-18) crew was the best. Most experienced and helpful... Previous stop was disappointing.
Great customer service and fixed our bike right away!!
Great tech support, even for a bike that wasn't originally sold by Freewheel
Great customer service. The store was so busy and every person was greeted - acknowledged so refreshing!
Service team was super helpful and friendly. They did not try and just “sell me stuff”, they genuinely wanted to help me.
fixed a flat as I waited - great service
Excellent service, I have a FX6 and both Service and Sales were very knowledgeable and friendly. I probably asked too many questions but the guys answered all of them with a smile. I definitely will return and purchase more items and do more service on my bikes.
Experience, expertise, great advice and friendly service.
Brought my bike in for a check up. My bike had been in storage for years and I wasn’t sure what shape it was in. One of your service guys looked it over carefully. He sent me on my way without a bill. He gave me helpful suggestions for questions I had spending time with me generously till all my questions were answered. I will definitely go back for service
I appreciate Andrew's personal service. He remembers my name (something I struggle with myself sometimes at 84)!
Great service, thank you!
Service was required and it was efficient and completed in timely manner.
great service, quick, and priced right!
Staff is so helpful
Your service and sales people are knowledgeable. They look for affordable options to fix and upgrade. And show urgency in addressing my problems.
Knowledgeable staff and reliable service.