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Customer Testimonials
Knowledgeable sales team, great selection of bikes and accessories!
Great service
They had the product I wanted and the service was divine.
I came up from Winona for my kids to visit Gma; it had been over a year since our last visit due to the pandemic. We planned on riding bikes with me pulling my kids in a bike trailer, but I forgot to take off the Burley hitch from my bike at home. Good news- Freewheel Bike- Richfield has it in stock. The problem I ran into was the store Gma rented the bikes from were not open to help us with installation. Best news? The gentlemen assisting me went out of his way by adding the hitch to my bike. Know what else? There was a steady flow of customers (in-person and phone calls). He did a great job managing his workflow. Though I was in no rush, he apologized for the wait. Felt great to be a valued customer. Thank you :)
Great Trek bikes!
Helpful, knowledgeable staff. It was a pleasure doing business with them
You are always friendly and efficient.
Very helpful service. Good selection.
Great customer service from a knowledgeable staff.
Selection, quality
You’ve had parts that I could not find at other bike shops. And you’ve been able to turn around service work in a timely fashion.
General cycling supplies, winter gear, and kids stuff.
Very friendly and helpful
Great service
Helpful staff who give me their full attention. I got a dropper post for Christmas that wasn't working on my bike and the staff kept working on it and trying new things when they could have easily given up. Thanks for all the help keeping me on the trails!
Great help selecting bikes for the family!
Best mechanics in minny
Staff were knowledgeable, competent and friendly
Great service!
Friendly without being pushy. Shared lots of detail without getting too techie or coming off as elitist.
Good selection of bikes (it helps that I own a couple Treks) and equipment. Service is generally friendly and knowlegable.
The warm and informed service and follow through. Good people with helpful ideas.
Super knowledgeable staff. Eager to help, not just sell. Good helmet a parts selection.
most items
Prompt service,fair price
Knowledgeable and friendly staff.
Andrew is giving me excellent service with accessories for my current bike. He is going above and beyond in measuring me for a custom bike order.
Andrew is the greatest!
Tom was very helpful and went out of his way to get my pedal replacement finished as fast as he could.
Excellent personalized service. Didn’t feel rushed and salespeople really knew the products well.