Customer Testimonials

Extremely friendly and a focus on also teaching me what i can do to help keep my bike in top tier shape.

Excellent customer service.

Very friendly and super known staff.

Will at the Minnetonka location found the bike we were looking for at the Richfield location, so we drove over and picked up the bike from Tom. Both agents were a pleasure to work with.

Thanks,

First name removed

Service is great. Andrew goes above and beyond every time and is so helpful.

Helpful staff

Easy to talk to staff and get advice.

Staff was helpful.

The staff is friendly and knows the product! Great customer service.

Nice sales people who listen and answer questions with confidence and knowledge
Seam to have good inventory and quality items.

Tom was very helpful.

Personable, knowledgeable staff

Tom was great helping us pick up the bike that fits our needs and budge.

I was able to walk in and have my brakes adjusted and ride away, problem solved.

We have thoroughly enjoyed every shopping and purchasing experience at Richfield Freewheel. Great group of people at this location!

Good, top quality products, knowledgeable sales people, flexible, accommodating, friendly!

I always get GREAT service from t staff at Freewheel, and I get guidance I can trust.

Helpful associates.

Friendly staff

Tom was very knowledgeable and helpful throughout. I enjoyed talking to him about a range of topics including bikes. I now consider Freewheel on Penn my bike shop.

I really enjoy the sales and service people. They are very knowledgeable.

I love the customer service and personalized help we received. Excellent!

great staff, super helpful service, excellent mechanics

good service and turnaround time

Location

A low-stress environment with friendly staff.

Knowledgeable and friendly staff who are always willing to help guests figure out what they need and help order it in if not currently in stock. Repair Techs are the same and usually will do quick-fix items while you wait! Those are definitely essential qualities for those of us who commute via bicycle. Penn Cycle was "good" but Freewheel has stepped up the game in Richfield. Thank you Kevin!

Fast and friendly service. i was back on the trail quickly!

Prompt, professional, friendly service. We just hope some of your stores closer to us reopen.

Best products, friendly and very helpful employees.