Booker

Average rating: 9.2 out of 10 based on 3950 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 16, 2024 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Good service 👍🏻❤️
Report a concern   May 16, 2024 — Rated 10 out of 10 by R.C. Jiffy Lube of Severn
What did you like about your recent visit?

Quality Customer Service

Report a concern   May 15, 2024 — Rated 9 out of 10 by D.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Service
Report a concern   May 15, 2024 — Rated 5 out of 10 by J.H. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I feel they make repairs, such as replacing the wiper blades (unnecessarily) without
my consent because I drive a Fleet vehicle.

Report a concern   May 15, 2024 — Rated 10 out of 10 by K.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Honest and updated communication was great while i had my vehicle serviced
Report a concern   May 15, 2024 — Rated 10 out of 10 by O.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Great Service
Report a concern   May 14, 2024 — Rated 10 out of 10 by K.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and efficient.
Report a concern   May 14, 2024 — Rated 10 out of 10 by M.O. Jiffy Lube of Severn
What did you like about your recent visit?

Quick and pleasant people

Report a concern   May 14, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Efficiency
Report a concern   May 13, 2024 — Rated 5 out of 10 by C.L. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Better than before

Report a concern   May 13, 2024 — Rated 10 out of 10 by A.A. Jiffy Lube of Severn
What did you like about your recent visit?

Quick respectful and very helpful!
Report a concern   May 13, 2024 — Rated 8 out of 10 by D.D. Jiffy Lube of Millersville
What could we do to improve?

N/a
Report a concern   May 13, 2024 — Rated 10 out of 10 by A.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

They checked my tires and fixed all deficiencies.
Report a concern   May 13, 2024 — Rated 10 out of 10 by G.Y. Jiffy Lube of Millersville
What did you like about your recent visit?

As always, Lou and his crew of technicians were courteous, professional and thorough in performing the maintenance I required.
Report a concern   May 13, 2024 — Rated 10 out of 10 by V.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everything
Report a concern   May 12, 2024 — Rated 10 out of 10 by D.G. Jiffy Lube of Severn
What did you like about your recent visit?

quick and friendly!
Report a concern   May 12, 2024 — Rated 10 out of 10 by L.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Amazing service!! Quick in and out and very friendly staff

Report a concern   May 12, 2024 — Rated 10 out of 10 by S.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

It was awesome and the customer service was awesome 👌🏾

Report a concern   May 12, 2024 — Rated 10 out of 10 by W.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great customer service and excellent work 👍👍👍
Report a concern   May 12, 2024 — Rated 10 out of 10 by H.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

the were fast and thorough in their oil change . In and out in about 20 minutes .
Report a concern   May 12, 2024 — Rated 10 out of 10 by G.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Heather does a great job!
Report a concern   May 12, 2024 — Rated 10 out of 10 by J.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very pleasant, attentive staff that gets the job done pronto.

Report a concern   May 12, 2024 — Rated 10 out of 10 by S.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great! No issues " IN AND OUT" GOOD CREW!
Report a concern   May 12, 2024 — Rated 10 out of 10 by D.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Communication!
Report a concern   May 12, 2024 — Rated 10 out of 10 by S.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

The customer service
Report a concern   May 11, 2024 — Rated 10 out of 10 by C.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast, friendly service.

Report a concern   May 11, 2024 — Rated 10 out of 10 by M.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Great fast service. Every employee I have met there is super friendly and has a positive attitude. Love this location.

Report a concern   May 11, 2024 — Rated 8 out of 10 by V.W. Jiffy Lube of Millersville
What could we do to improve?

Nothng. Just still salty about my 1st visit 2 years ago. Gonna take me some time to trust this location, but my last visit gave me hope that I can use my neighborhood Jiffy Lube and not travel all the way to Gambrills or college park to get great customer service.
Report a concern   May 11, 2024 — Rated 10 out of 10 by M.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer service was excellent

Report a concern   May 11, 2024 — Rated 10 out of 10 by T.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Customer Service, Professionalism, timely ness

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