Booker

Average rating: 9.2 out of 10 based on 3884 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 22, 2025 — Rated 10 out of 10 by B.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast great service

Report a concern   October 22, 2025 — Rated 10 out of 10 by W.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly folks and GREAT service.

Report a concern   October 22, 2025 — Rated 0 out of 10 by J.T. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

Technicians failed to properly secure the undercarriage after service. I had to miss an entire shift of work to come back the next day and get this addressed and night manager did not offer any compensation or even an apology for the poor work, and would not provide a written verification of the issue. i do not have the time or ability to return a third time to speak to the store manager, nor should I have to.
The least you can do to make things right is a prompt refund and empower you staff to fully address customer concerns at time of service.

Report a concern   October 20, 2025 — Rated 10 out of 10 by R.D. Jiffy Lube of Severn
What did you like about your recent visit?

Very fast and good work

Report a concern   October 20, 2025 — Rated 10 out of 10 by H.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

the great customer service at check out

Report a concern   October 20, 2025 — Rated 10 out of 10 by A.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick oil change. Took a total of 8 minutes. Staff super friendly. Also got a discount. Always love coming to this location.

Report a concern   October 19, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I felt that the team did an excellent job and everyone was very courteous.

Report a concern   October 19, 2025 — Rated 10 out of 10 by H.C. Jiffy Lube of Severn
What did you like about your recent visit?

Very Polite, Fast , and Helpful

Report a concern   October 18, 2025 — Rated 9 out of 10 by L.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Simplicty

Report a concern   October 1, 2025 — Rated 10 out of 10 by L.G. Jiffy Lube of Millersville
What did you like about your recent visit?

The technicians got me out in less than 15 minutes and worked to prioritize maintenance to stay within my somewhat limited budget.

Report a concern   September 30, 2025 — Rated 10 out of 10 by F.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Nice people

Report a concern   September 30, 2025 — Rated 10 out of 10 by J.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

always professional and friendly.

Report a concern   September 29, 2025 — Rated 10 out of 10 by M.J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick professional and good value

Report a concern   September 29, 2025 — Rated 5 out of 10 by K.F. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I didn’t get a new sticker in my windshield for my next oil change, my tire pressure was either not addressed or not filled correctly, my windshield was not cleaned even though the coupon said it would be. On my last visit the oil level on the screen wasn’t updated and I needed to take it to another location to be reset.

Report a concern   September 26, 2025 — Rated 10 out of 10 by R.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service, very friendly reception, in and out very fast

Report a concern   September 25, 2025 — Rated 9 out of 10 by K.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The guys listened to what I wanted & didn't want & got my oil changed real fast! Very professional!

Report a concern   September 24, 2025 — Rated 10 out of 10 by P.V. Jiffy Lube of Pasadena
What did you like about your recent visit?

Prompt and proficient service

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.V. Jiffy Lube of Millersville
What did you like about your recent visit?

Quality and efficient service

Report a concern   September 24, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service as always.

Report a concern   September 24, 2025 — Rated 10 out of 10 by C.B. Jiffy Lube of Severn
What did you like about your recent visit?

Friendliness and courtesy

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.Z. Jiffy Lube of Severn
What did you like about your recent visit?

I was surprised by how quick it was. I was expecting the "normal" 45 minutes or so that it takes to change the oil in my car. I barely had time to sit, and it was done. I would say I was in their office no longer than 15 minutes. All the gentlemen there were very courteous and helpful.

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.R. Jiffy Lube of Severn
What did you like about your recent visit?

Quality and how quickly I was in and out.

Report a concern   September 22, 2025 — Rated 9 out of 10 by F.L. Jiffy Lube of Millersville
What did you like about your recent visit?

nice to their customers

Report a concern   September 22, 2025 — Rated 10 out of 10 by M.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast, easy, and honest.

Report a concern   September 22, 2025 — Rated 9 out of 10 by S.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Loved how quick and transparent they were. The only small downside is that when I got in my car, it smelled like weed. I know people can smoke before work or smoke a cigarette while at work, but that was the only downside. Pricing was appropriate also.

Report a concern   September 22, 2025 — Rated 8 out of 10 by K.C. Jiffy Lube of Glen Burnie
What could we do to improve?

Not able to rotate tires, machine is broken. Repairs are supposed to be on Monday

Report a concern   September 21, 2025 — Rated 10 out of 10 by C.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service and fast

Report a concern   September 21, 2025 — Rated 10 out of 10 by B.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Extremely friendly crew. They made it a very enjoyable and quick visit

Report a concern   September 21, 2025 — Rated 10 out of 10 by J.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service, very friendly.

Report a concern   September 21, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

The team was great! They were very kind and go the work done quick!


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