Booker

Average rating: 9.2 out of 10 based on 3884 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 26, 2025 — Rated 10 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

The efficiency and cleanliness of my vehicle.

Report a concern   August 26, 2025 — Rated 10 out of 10 by A.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Diligence and no wasted time.

Report a concern   August 26, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone was friendly and professional. The oil change was done fast!

Report a concern   August 26, 2025 — Rated 10 out of 10 by A.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

I went in for a possible brake job. Within five minutes, I had a diagnosis and an estimate. My rear brakes were replaced within about an hour. The staff was attentive and courteous, and I couldn't believe how fast the work was completed.

Report a concern   August 25, 2025 — Rated 10 out of 10 by J.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Appreciation for being recognized for as a long term customer with Jiffy Lube.
AND as always, appreciate the wonderful speedy service.

Report a concern   August 24, 2025 — Rated 10 out of 10 by R.L. Jiffy Lube of Severn
What did you like about your recent visit?

Always fast service and polite staff

Report a concern   August 24, 2025 — Rated 10 out of 10 by D.E. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The gentleman that was giving the information to me was extremely informative and polite

Report a concern   August 24, 2025 — Rated 10 out of 10 by S.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

The quick and friendly service

Report a concern   August 24, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything was good. Great customer service.

Report a concern   August 23, 2025 — Rated 5 out of 10 by C.K. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Ease up on the up sell. I do not need my wipers change every 3K miles, I do not need my brakes replace every 3K miles, I do not need my brake fluid change every 3K miles, I do not need radiator fluid change every 3K miles, I do not need my air and cabin filter change every 3K miles, I do not need my lights replace every 3K miles, and so one.

Report a concern   August 23, 2025 — Rated 10 out of 10 by R.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Personnel was courteous and knowledgeable.

Report a concern   August 22, 2025 — Rated 10 out of 10 by T.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Polite
Quick
Efficient
Done!

Happpppy customer!!!

Report a concern   August 22, 2025 — Rated 3 out of 10 by B.C.P. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

Take responsibility for work when it is not done right. Loose oil filter caused leak. They told me the oil pan gasket was causing it. After filter was tightened there was no more leak.

Report a concern   August 20, 2025 — Rated 10 out of 10 by I.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

All good bro

Report a concern   August 19, 2025 — Rated 10 out of 10 by L.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very helpful since I hadn't been to a Jiffy Lube for years. I liked their kindness and the fact that they game me the information that I needed.

Report a concern   August 19, 2025 — Rated 10 out of 10 by M. Jiffy Lube of Severn
What did you like about your recent visit?

Always really easy getting in and out. Really helpful staff and explain the issues (if any). Don’t make me feel dumb for not knowing about cars.

Report a concern   August 18, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Millersville
What did you like about your recent visit?

All were attentive

Report a concern   August 18, 2025 — Rated 10 out of 10 by D.S. Jiffy Lube of Severn
What did you like about your recent visit?

You are very fast and quality of your work is very high.

Report a concern   August 17, 2025 — Rated 9 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service, quick, attentive to my needs and were met. Only problem is why you continue to charge extra for an oil filter for a car that is so popular with people. Get with it. Lou is a very good manager.

Report a concern   August 17, 2025 — Rated 10 out of 10 by T.W. Jiffy Lube of Severn
What did you like about your recent visit?

Timely service with quick response and no problems

Report a concern   August 17, 2025 — Rated 10 out of 10 by T.F. Jiffy Lube of Severn
What did you like about your recent visit?

Good customer care

Report a concern   August 17, 2025 — Rated 10 out of 10 by A.R. Jiffy Lube of Severn
What did you like about your recent visit?

My servicing is always speedy. The team is courteous and efficient.

Report a concern   August 17, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Done quick

Report a concern   August 17, 2025 — Rated 10 out of 10 by T.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Very knowledgeable Fast and friendly service

Report a concern   August 16, 2025 — Rated 9 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service and quick process

Report a concern   August 16, 2025 — Rated 10 out of 10 by S.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

I dropped the car off, handed a guy the keys, walked across the parking lot for lunch, came back, paid, and drove away. Doesn't get any easier than that.

Report a concern   August 16, 2025 — Rated 10 out of 10 by L.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer service!

Report a concern   August 16, 2025 — Rated 10 out of 10 by B.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Efficiency. Great service

Report a concern   August 16, 2025 — Rated 10 out of 10 by M.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly and very efficient as always.

Report a concern   August 15, 2025 — Rated 10 out of 10 by K.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Staff was very nice


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