Booker

Average rating: 9.2 out of 10 based on 3500 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2024 — Rated 10 out of 10 by M.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was friendly and the job was done quickly

Report a concern   May 10, 2024 — Rated 10 out of 10 by G.B. Jiffy Lube of Severn
What did you like about your recent visit?

Kind friendly prompt service

Report a concern   May 10, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

As always, fast efficient service. No high pressure sales. Clean waiting area and very cordial & courteous staff.

Report a concern   May 10, 2024 — Rated 0 out of 10 by M.A. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Mandé mis empleados cambiar el cambio de aceite y me vendieron algo que la troca no nesesita es cierto que es un negocio pero tienen que cuidar al cliente también no hacer gastos in necesario 25 años usando jiffy lube y hoy no tengo ganas de regresar

Report a concern   May 9, 2024 — Rated 10 out of 10 by S.C.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast, they listened.

Report a concern   May 9, 2024 — Rated 10 out of 10 by E.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

At my Jiffy Lube visit to day, everyone was positive, polite, and professional. They work quickly and efficiently and I was out the door certain to be back again for future business.

Report a concern   May 9, 2024 — Rated 10 out of 10 by J.D. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff was very friendly! Service was quick

Report a concern   May 9, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and friendly service!

Report a concern   May 8, 2024 — Rated 10 out of 10 by W.M. Jiffy Lube of Millersville
What did you like about your recent visit?

The service is great and the staff are exceptional.

Report a concern   May 8, 2024 — Rated 10 out of 10 by M.D. Jiffy Lube of Millersville
What did you like about your recent visit?

The workers are kind and quick

Report a concern   May 7, 2024 — Rated 10 out of 10 by H.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The staff was very friendly and courteous.

Report a concern   May 7, 2024 — Rated 10 out of 10 by A.A. Jiffy Lube of Severn
What did you like about your recent visit?

great customer service,

Report a concern   May 7, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly, efficient and quick.

Report a concern   May 7, 2024 — Rated 9 out of 10 by D.V. Jiffy Lube of Pasadena
What did you like about your recent visit?

Speed and efficiency

Report a concern   May 7, 2024 — Rated 10 out of 10 by C.C. Jiffy Lube of Severn
What did you like about your recent visit?

Quick & professional

Report a concern   May 6, 2024 — Rated 10 out of 10 by J.W. Jiffy Lube of Severn
What did you like about your recent visit?

The consistency of customer service it's a feeling of a first visit.

Report a concern   May 5, 2024 — Rated 10 out of 10 by C.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Staff is very friendly and efficient, I bring all 6 of my cars to this location and am always pleased.

Report a concern   May 5, 2024 — Rated 9 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Sevice

Report a concern   May 5, 2024 — Rated 10 out of 10 by T.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and friendly

Report a concern   May 5, 2024 — Rated 10 out of 10 by M.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Very thorough and professional.

Report a concern   May 4, 2024 — Rated 10 out of 10 by R.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very accommodating when I needed a certain wind shield wiper. They got the one I wanted from another store

Report a concern   May 4, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Took charge, fast, and very very nice crew.
Everyone was willing to help. Always takes good care of my csr.

Report a concern   May 4, 2024 — Rated 10 out of 10 by D.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

I had an excellent experience. On top of being professional and courteous, I could not believe how fast they were finished.

Report a concern   May 4, 2024 — Rated 10 out of 10 by J.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Always take good care of us and professional, been going there for several years now

Report a concern   May 4, 2024 — Rated 1 out of 10 by T.P. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

This is the second time I've had my oil change and found oil on the garage floor. I even asked to make sure the frame was wiped clean. I was told they,did, apparently they didn't. I watched them and they never washed the windows or check air in tires. My ticket was marked not to check tires. I was never asked. Yes my car is very clean and they probably didn't think they needed washing.
Name removed

Report a concern   May 4, 2024 — Rated 10 out of 10 by J.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

All
Of the guys who worked there were polite, welcoming and had a good attitude

Report a concern   May 4, 2024 — Rated 10 out of 10 by C.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

The techs were very polite and professional. Also very efficient, they completed my brake replacement much faster than I thought it would be.

Report a concern   May 4, 2024 — Rated 9 out of 10 by A.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was interested in my service. Very accommodating.

Report a concern   May 4, 2024 — Rated 10 out of 10 by S.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great customer service

Report a concern   May 3, 2024 — Rated 10 out of 10 by D.C. Jiffy Lube of Severn
What did you like about your recent visit?

Very fast service! I walked in and it must’ve taken maybe 10 minutes. I’ve never had such a fast oil change. Polite workers too.


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