Booker

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 26, 2024 — Rated 10 out of 10 by D.T. Jiffy Lube of Severn
What did you like about your recent visit?

Technicians are always friendly and helpful when I pull up, and they do a great job. My only issue was I couldn’t use the coupon off a transmission service that I received in an email.

Report a concern   April 26, 2024 — Rated 0 out of 10 by J.K. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

My tire pressure light came on the day after my truck was serviced and according to the document I received that was supposedly checked. I also received the wrong sticker with the next service due on it
Report a concern   April 26, 2024 — Rated 10 out of 10 by J.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Customer service is very good

Report a concern   April 26, 2024 — Rated 9 out of 10 by K.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service
Report a concern   April 26, 2024 — Rated 9 out of 10 by M.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Guys are friendly and courteous. For the first time, no pressure to do extra work!

Report a concern   April 26, 2024 — Rated 10 out of 10 by A.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service, great customer service

Report a concern   April 26, 2024 — Rated 10 out of 10 by M.L. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent customer service

Report a concern   April 26, 2024 — Rated 10 out of 10 by S.K. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent

Report a concern   April 25, 2024 — Rated 0 out of 10 by M.A. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Broke my sensors and acted like they were fixing it and broke another sensors on purpose and tried to act innocent. worst place i ever been too first and last visit would not recommend.
Report a concern   April 25, 2024 — Rated 10 out of 10 by P.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and efficient service.

Report a concern   April 25, 2024 — Rated 10 out of 10 by J.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly and fast
Report a concern   April 25, 2024 — Rated 10 out of 10 by V.F. Jiffy Lube of Millersville
What did you like about your recent visit?

mindy was a great help. Mindy is very pleasant and helpful
Report a concern   April 24, 2024 — Rated 8 out of 10 by S.M. Jiffy Lube of Severn
What could we do to improve?

Transparency of tire rotation price; was shown a price for a sedan rotation when I have an SUV, about a ten dollar difference so not too bad but sticker price was a bit higher than initially estimated (was not intentional and did not feel malicious, it was busy and there was a lot going on!!) Overall great :)
Report a concern   April 24, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Millersville
What did you like about your recent visit?

I'm here for almost 20 years.The service is always amazing
Report a concern   April 24, 2024 — Rated 10 out of 10 by B.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and courteous and they vacuumed my vehicle and cleaned the windows. Thumbs up

Report a concern   April 24, 2024 — Rated 9 out of 10 by S.T. Jiffy Lube of Severn
What did you like about your recent visit?

Was quick and very professional service
Report a concern   April 23, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Customer service was great.

Report a concern   April 23, 2024 — Rated 10 out of 10 by A.B. Jiffy Lube of Severn
What did you like about your recent visit?

It was great

Report a concern   April 23, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was so friendly and accommodating!

Report a concern   April 23, 2024 — Rated 10 out of 10 by T.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Love that they vacuum out my car

Report a concern   April 23, 2024 — Rated 7 out of 10 by T.A. Jiffy Lube of Severn
What could we do to improve?

?
Report a concern   April 23, 2024 — Rated 10 out of 10 by B.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

My visit was great they had me in n out quickly n explained what I needed on this visit

Report a concern   April 23, 2024 — Rated 10 out of 10 by B.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Courteous, quick and easy. Good explanations about what was needed.
Report a concern   April 22, 2024 — Rated 10 out of 10 by C.C. Jiffy Lube of Severn
What did you like about your recent visit?

Straight forward quick friendly service!
Report a concern   April 22, 2024 — Rated 10 out of 10 by B.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

fast service and didn't overcharge.
Report a concern   April 22, 2024 — Rated 10 out of 10 by R.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quicj, professional service

Report a concern   April 21, 2024 — Rated 10 out of 10 by T.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service

Report a concern   April 21, 2024 — Rated 10 out of 10 by N.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great customer service
Report a concern   April 21, 2024 — Rated 10 out of 10 by C.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

I liked that I was able to get in and out in a good time frame. All employes were nice and helpful.
Report a concern   April 21, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer service was excellent!

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