Booker

Average rating: 9.2 out of 10 based on 3496 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 29, 2023 — Rated 10 out of 10 by T.A. Jiffy Lube of Severn
What did you like about your recent visit?

The friendliness of the staff, and the attention to detail about my needs.

Report a concern   August 29, 2023 — Rated 10 out of 10 by D.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Normally I stop by in the mid morning, easy to get in and out. Friendly staff that understands sense of urgency. I don’t think they rush but they get it done. I brought by 2 cars today and both visits went well. Will continue to be a loyal customer.
Name removed

Report a concern   August 29, 2023 — Rated 10 out of 10 by N.M. Jiffy Lube of Severn
What did you like about your recent visit?

The reason I continually return to this specific location is because of the quick service, friendly staff and they provide me with a sheet of future needed services at the end of every appointment.

Report a concern   August 29, 2023 — Rated 10 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Excellent Service, Speedy, and Efficient!

Report a concern   August 28, 2023 — Rated 9 out of 10 by T.M. Jiffy Lube of Millersville
What did you like about your recent visit?

They all ways do a good job

Report a concern   August 28, 2023 — Rated 10 out of 10 by J.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Absolutely great, fast service , bill breakdown shown before any services ! I actually had a separate mild concern about vehicle that was not fixed after me requesting to be looked at but other than that was good

Report a concern   August 28, 2023 — Rated 10 out of 10 by L.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Customer service and professionalism

Report a concern   August 27, 2023 — Rated 10 out of 10 by S.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly fast service

Report a concern   August 27, 2023 — Rated 10 out of 10 by J.N. Jiffy Lube of Severn
What did you like about your recent visit?

Always quick and courteous

Report a concern   August 27, 2023 — Rated 10 out of 10 by D.H. Jiffy Lube of Severn
What did you like about your recent visit?

Great service, friendly technicians

Report a concern   August 27, 2023 — Rated 10 out of 10 by K.R. Jiffy Lube of Millersville
What did you like about your recent visit?

This is the only Jiffy Lube I go to and trust. I have gone there since i bought my 2013 Honda accord. they are friendly and very professional.

Report a concern   August 27, 2023 — Rated 10 out of 10 by M.H. Jiffy Lube of Severn
What did you like about your recent visit?

Workers were friendly

Report a concern   August 27, 2023 — Rated 10 out of 10 by B.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick service

Report a concern   August 27, 2023 — Rated 10 out of 10 by M.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Complete care

Report a concern   August 26, 2023 — Rated 10 out of 10 by J.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Very friendly and helpful. Good service nice & clean

Report a concern   August 26, 2023 — Rated 10 out of 10 by R.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast. No bs

Report a concern   August 26, 2023 — Rated 10 out of 10 by M.M. Jiffy Lube of Millersville
What did you like about your recent visit?

The boss was fantastic .... (been there for a long long time - as i have been going there for over a decade) hard worker, always helping out and making sure things get done....Give this man a bonus, I did!

Peace and keep up the great work.

Report a concern   August 26, 2023 — Rated 10 out of 10 by S.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

It was quick in and out. Great service as always!

Report a concern   August 26, 2023 — Rated 10 out of 10 by T.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast

Report a concern   August 26, 2023 — Rated 10 out of 10 by A.A. Jiffy Lube of Severn
What did you like about your recent visit?

I love coming to to jiffy lube they alwhave Good costumer service, very friendly and Effective

Report a concern   August 26, 2023 — Rated 9 out of 10 by S.B. Jiffy Lube of Severn
What did you like about your recent visit?

Frank was very responsive and I was out of there in 30 minutes for a signature oil change and tire rotation. Andrea was the best and very customer-minded attitude. She and Frank took very good care of me.

Report a concern   August 26, 2023 — Rated 10 out of 10 by J.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Very fast service and good customer service

Report a concern   August 26, 2023 — Rated 10 out of 10 by R.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

How fast you get me in and out of the shop

Report a concern   August 26, 2023 — Rated 9 out of 10 by D.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything

Report a concern   August 26, 2023 — Rated 6 out of 10 by J.M. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

Staff was nice, however, the mechanic did not put the cover underneath my car completely on and it is now hanging under my car. I will now have to pay someone to put it back in correctly, unfortunately.

Report a concern   August 26, 2023 — Rated 10 out of 10 by J.M.V. Jiffy Lube of Millersville
What did you like about your recent visit?

It was great.
I was greeted at the opening to the drive thru service bay and escorted to the waiting lobby.
The service on my vehicle was completed very quickly, allowing me to get on with my day without haste.
Thank you.

Report a concern   August 25, 2023 — Rated 10 out of 10 by Y.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Always fast, friendly and clean! Excellent staff.

Report a concern   August 25, 2023 — Rated 10 out of 10 by H.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything very professional and Respectful excellent customer service been a customer for a very long time all of my vehicles i service there 4 vehicles.

Report a concern   August 24, 2023 — Rated 10 out of 10 by H.Z. Jiffy Lube of Millersville
What did you like about your recent visit?

Very prompt service. Thanks

Report a concern   August 24, 2023 — Rated 10 out of 10 by V.M. Jiffy Lube of Severn
What did you like about your recent visit?

Fast service and professional.


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