Booker

Average rating: 9.2 out of 10 based on 3884 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 15, 2023 — Rated 10 out of 10 by R.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and friendly staff.

Report a concern   July 15, 2023 — Rated 10 out of 10 by J.W. Jiffy Lube of Severn
What did you like about your recent visit?

Jiffy Lube in Severn Maryland is always on point with their processes and customer services. Which makes me feel good about the way they service my car.

Report a concern   July 15, 2023 — Rated 10 out of 10 by A.G. Jiffy Lube of Severn
What did you like about your recent visit?

I always get prompt, fast and thorough service at the Severn Jiffy Lube. This visit I barely had time to sit and answer a work email and they were done, my car was clean and I was on my way.
Report a concern   July 14, 2023 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

It was very quick
Report a concern   July 14, 2023 — Rated 10 out of 10 by N.L. Jiffy Lube of Severn
What did you like about your recent visit?

Frank and crew always done great business with us.

Report a concern   July 14, 2023 — Rated 10 out of 10 by B.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I get good service and the supervisor is very kind.
Report a concern   July 14, 2023 — Rated 10 out of 10 by B.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very fast service!
Report a concern   July 13, 2023 — Rated 10 out of 10 by D.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service!! Job well done on my vehicle. Total professionalism.

Report a concern   July 13, 2023 — Rated 10 out of 10 by L.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very professional and straightforward about what my vehicle needed.

Report a concern   July 13, 2023 — Rated 8 out of 10 by G.S. Jiffy Lube of Millersville
What could we do to improve?

Everyone was very pleasant and polite
Especially when I first got there. Prompt. Courteous

My only complaint is they didn’t fill up window washer bottle.

Everything else was great
Report a concern   July 13, 2023 — Rated 10 out of 10 by C.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Direct assistance and service, not pushy and quick work
Report a concern   July 13, 2023 — Rated 10 out of 10 by P.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and efficient
Report a concern   July 13, 2023 — Rated 10 out of 10 by M.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and professional

Report a concern   July 13, 2023 — Rated 10 out of 10 by S.W. Jiffy Lube of Severn
What did you like about your recent visit?

Quick service,

Report a concern   July 12, 2023 — Rated 1 out of 10 by A.W. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

This location was out of oil filters. I purchased one from Advanced Auto for $16.00. Upon returning to Jiffy Lube I was told that I would have the amount paid for the filter deducted from my bill. While checking out, I was given a $2.00 credit. Paying $100.00 for an oil change is outrageously overpriced. The KIA dealer charges $68.00. Unfortunately, the dealership didn’t have an appointment available today. Going forward I will not be utilizing your services, and will make my friends aware of the rip off prices you have.
Report a concern   July 12, 2023 — Rated 9 out of 10 by S.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and efficient.

Report a concern   July 12, 2023 — Rated 10 out of 10 by R.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent customer service!!!
Report a concern   July 12, 2023 — Rated 10 out of 10 by R.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Professional service with good customer interfacing
Report a concern   July 12, 2023 — Rated 10 out of 10 by M.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Gentlemen are very friendly and professional, they work fast and are very efficient. Facility is very well kept, the waiting room has a relaxing atmosphere. Not pushing sales pitch on service that is not necessary. I have recommended this location to many of people.

Report a concern   July 12, 2023 — Rated 10 out of 10 by C.Q. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and excellent service
Report a concern   July 12, 2023 — Rated 0 out of 10 by M.J. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

Better customer service next time.
Report a concern   July 12, 2023 — Rated 10 out of 10 by T.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

I love that everyone was so friendly an have such good service it was so fast overall I had a great experience at this location

Report a concern   July 12, 2023 — Rated 9 out of 10 by J.B.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

I was in and out in a timely fashion great people

Report a concern   July 11, 2023 — Rated 10 out of 10 by D.R. Jiffy Lube of Severn
What did you like about your recent visit?

IN AND OUT QUICK
Report a concern   July 11, 2023 — Rated 10 out of 10 by R.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and professional, didn’t try to force non needed services.
Report a concern   July 11, 2023 — Rated 10 out of 10 by K.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast service and friendly.
Report a concern   July 11, 2023 — Rated 10 out of 10 by K.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast, professional service

Report a concern   July 11, 2023 — Rated 10 out of 10 by M.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

How am in and out

Report a concern   July 10, 2023 — Rated 8 out of 10 by A.B. Jiffy Lube of Millersville
What could we do to improve?

I asked to have two lights fixed and only one was fixed. Not sure why, but I departed the Jiffy Lube no one told me. Otherwise, the service was good.
Report a concern   July 10, 2023 — Rated 0 out of 10 by M.L. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I take my company car a lot. I have a corporate account with jiffy lube. This time they didn’t clean the windows or vacuum the car. This is the reason I will just another company. This was the one thing that set jiffy lube a part from the quick service chains, I just need to base my decision on price not service provided.


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