Booker

Average rating: 9.3 out of 10 based on 3763 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 17, 2023 — Rated 10 out of 10 by C.Z. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone is very kind and informative. I am able to get everything taken care with in a short amount of time.

Report a concern   August 17, 2023 — Rated 10 out of 10 by J.V. Jiffy Lube of Pasadena
What did you like about your recent visit?

Accommodating, kind and efficient. Fairly priced quick service.

Report a concern   August 17, 2023 — Rated 10 out of 10 by K.Z. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service was great & speedy. I was finishing a phone conversation in the parking lot and before even approaching the building the crew members were at my window asking if I wanted an oil change & told me when ever I was ready to come on over. they were super speedy but still super polite & not rushing me at all. I was having a bad day and their bright and cheery attitudes were exactly what I needed. so much so that it made me truly emotional & cashier Danny asked me if everything was ok I lied and said yes but eventually broke down & told them I appreciated how nice they were because I was having a bad day . I was sobbing at this point and a couple of the crew had walked back in and even asked if I needed a hug and I did. people in the customer service industry sometimes don’t realize their attitudes really have an impact on people’s days. these men don’t even have to worry about that because it just seemed natural to them. It felt like they really truly cared. Without going into too much detail, they should know that they really truly made a difference in my day. I will no longer be getting my oil changed at my dealership but will only go to that jiffy lube from now on.

Report a concern   August 17, 2023 — Rated 10 out of 10 by K.S. Jiffy Lube of Millersville
What did you like about your recent visit?

I am a customer at the Glen Burnie location- I had to go to the Millersville location to check my AC and they were all wonderful! Found the part and fixed it in 3 hours. I am a loyal and happy customer 😊❤️

Report a concern   August 17, 2023 — Rated 10 out of 10 by C.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast with great customer service.

Report a concern   August 17, 2023 — Rated 9 out of 10 by D.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and efficient.

Report a concern   August 16, 2023 — Rated 10 out of 10 by T.K. Jiffy Lube of Millersville
What did you like about your recent visit?

The speed of the job

Report a concern   August 16, 2023 — Rated 10 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

The entire crew was pleasant and welcoming. It was great to see a staff that was service oriented in today’s service industry. It was refreshing. I highly recommend this location.

Report a concern   August 15, 2023 — Rated 10 out of 10 by V.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Prompt, kind and courteous!

Report a concern   August 15, 2023 — Rated 10 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast service. Appreciated the recommendations. Not pressured to add additional service. Very friendly staff.

Report a concern   August 15, 2023 — Rated 10 out of 10 by S.B. Jiffy Lube of Millersville
What did you like about your recent visit?

You guys are the best!

Report a concern   August 15, 2023 — Rated 10 out of 10 by D.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast friendly service

Report a concern   August 15, 2023 — Rated 10 out of 10 by L.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

The people are friendly, respectful and courteous. They do their best to assist you with what need. The place is clean and comfortable in the waiting area. I like Jiffy Lube because they can assist me with my car which need repair, replace and check. I don't have to go to different businesses to have work done on my car, Jiffy Lube does it all. I'm comfortable with Jiffy Lube service.

Report a concern   August 15, 2023 — Rated 10 out of 10 by J.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly, knowledgeable, quality work. Outstanding crew working at Millersville Md location!

Report a concern   August 15, 2023 — Rated 10 out of 10 by E.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Professional and efficient. Great work.

Report a concern   August 15, 2023 — Rated 10 out of 10 by M.V. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and professional

Report a concern   August 14, 2023 — Rated 10 out of 10 by D.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service team is great and efficient

Report a concern   August 14, 2023 — Rated 8 out of 10 by J.S. Jiffy Lube of Pasadena
What could we do to improve?

This Jiffy Lube has always been great.

Danny does a great job. Remembers names. Personable.

Everyone has been nice.

Report a concern   August 14, 2023 — Rated 10 out of 10 by M.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Great people

Report a concern   August 14, 2023 — Rated 10 out of 10 by K.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick service

Report a concern   August 14, 2023 — Rated 10 out of 10 by J.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast, Friendly service

Report a concern   August 14, 2023 — Rated 10 out of 10 by G.D. Jiffy Lube of Severn
What did you like about your recent visit?

Quick efficient and friendly

Report a concern   August 14, 2023 — Rated 10 out of 10 by G.S. Jiffy Lube of Millersville
What did you like about your recent visit?

always thorough, clean &fast

Report a concern   August 14, 2023 — Rated 8 out of 10 by K.S. Jiffy Lube of Pasadena
What could we do to improve?

Remember to put outside mirrors back in place when move them!

Report a concern   August 13, 2023 — Rated 8 out of 10 by A.J. Jiffy Lube of Millersville
What could we do to improve?

I had a good experience. I always come to this location they are friendly and get me out quick.

Report a concern   August 13, 2023 — Rated 9 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

The quickness of the oil change and procedure was great, but the one tech got me confused with a different vehicle in front of me..

Report a concern   August 13, 2023 — Rated 8 out of 10 by C.L. Jiffy Lube of Pasadena
What could we do to improve?

Don't push so much on other services.

Report a concern   August 13, 2023 — Rated 10 out of 10 by V.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The mechanic

Report a concern   August 13, 2023 — Rated 10 out of 10 by N.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick, professional and knowledgeable

Report a concern   August 12, 2023 — Rated 10 out of 10 by J.Y. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service


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