based on 3763 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Accommodating, kind and efficient. Fairly priced quick service.
The service was great & speedy. I was finishing a phone conversation in the parking lot and before even approaching the building the crew members were at my window asking if I wanted an oil change & told me when ever I was ready to come on over. they were super speedy but still super polite & not rushing me at all. I was having a bad day and their bright and cheery attitudes were exactly what I needed. so much so that it made me truly emotional & cashier Danny asked me if everything was ok I lied and said yes but eventually broke down & told them I appreciated how nice they were because I was having a bad day . I was sobbing at this point and a couple of the crew had walked back in and even asked if I needed a hug and I did. people in the customer service industry sometimes don’t realize their attitudes really have an impact on people’s days. these men don’t even have to worry about that because it just seemed natural to them. It felt like they really truly cared. Without going into too much detail, they should know that they really truly made a difference in my day. I will no longer be getting my oil changed at my dealership but will only go to that jiffy lube from now on.
I am a customer at the Glen Burnie location- I had to go to the Millersville location to check my AC and they were all wonderful! Found the part and fixed it in 3 hours. I am a loyal and happy customer 😊❤️
Fast with great customer service.
Fast and efficient.
The speed of the job
The entire crew was pleasant and welcoming. It was great to see a staff that was service oriented in today’s service industry. It was refreshing. I highly recommend this location.
Prompt, kind and courteous!
Fast service. Appreciated the recommendations. Not pressured to add additional service. Very friendly staff.
You guys are the best!
Fast friendly service
The people are friendly, respectful and courteous. They do their best to assist you with what need. The place is clean and comfortable in the waiting area. I like Jiffy Lube because they can assist me with my car which need repair, replace and check. I don't have to go to different businesses to have work done on my car, Jiffy Lube does it all. I'm comfortable with Jiffy Lube service.
Friendly, knowledgeable, quality work. Outstanding crew working at Millersville Md location!
Professional and efficient. Great work.
Fast and professional
The service team is great and efficient
This Jiffy Lube has always been great.
Danny does a great job. Remembers names. Personable.
Everyone has been nice.
Great people
Quick service
Fast, Friendly service
Quick efficient and friendly
always thorough, clean &fast
Remember to put outside mirrors back in place when move them!
I had a good experience. I always come to this location they are friendly and get me out quick.
The quickness of the oil change and procedure was great, but the one tech got me confused with a different vehicle in front of me..
Don't push so much on other services.
The mechanic
Quick, professional and knowledgeable
Great service
Everyone is very kind and informative. I am able to get everything taken care with in a short amount of time.