based on 3763 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is always quick and friendly !
Kind and courteous employees. Particularly the cashier.
Professional and friendly staff
I go there on a regular basis and they know exactly what service I need without trying to up sell me on things I don’t want. They are quick and efficient. Good people!
I'm always satisfied with my visits. Everyone there is friendly and helpful !
The service was great and the communication was excellent. In particular, Frank went above and beyond. He explained everything to me so I could understand and he was so nice. I'll continue coming to this Severn location because the customer service is unmatched! Thank you!
everything
Everyone working was very friendly and helpful, changed my oil very quickly. I actually was so impressed with them and wanted to give them a tip, I went somewhere to get cash and brought it back to them. Please acknowledge all who were working when I was there..Monday, Aug 21 around 4 pm. They did a great job!
Everyone was extremely friendly, motivated and willing to be helpful. They explained everything thoroughly and once my visit was over the attendant returned my keys to me and the the person who rang my purchase walked me to my car and even opened my door for me. Absolutely wonderful service that reminded me what real customer service is. I works recommend this crew to everyone! Thank you!
Very quick work,, kept me informed with what they were doing and very pleasant. Liked it there.
prompt
Short wait time
The service was quick, accurate, and the drive seat settings didn't get changed. Being able to get this service work done to my fleet vehicle on an ad hoc basis is very important with the type of schedule I work.
All good
The team was professional and thorough in servicing my car.
El servicio
It was quick and easy
Quick and easy. Didn’t push anything on me.
Coupons
Fast service
Everyone was so helpful
Everything! Great intake, great update during the service including showing me the 2 air filters that were still good and didn't need to be replaced just yet, and finally on checkout with a nice military discount. All great!
Excellent service, in and out in under 20 minutes.
Great service and fast
Fast efficient service
I won’t take my car to anyone else. This jiffylube location is always friendly and I have full trust in the staff that they will take good care of my car.
Fantastic customer service and very fast service.
Love how frendly ppl are at the shop......makes me feell at home
The Manager was very nice & the worker was very helpful
Staff hasn’t changed in years, it is nice to see. Dealing with the same happy, very helpful and informative team! Don’t change a thing!
Quick and easy. The tech replaced a light bulb and I had an oil change. Used a 15% coupon and saved some money.