based on 3763 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
everything
There were extra charges on my last oil change that I did not agree with and the explanation given was very weak and did not hold merit. I wrote to the location but have not heard back.
Great service
Friendly and do quality work
All of the associates were alert and quick to respond upon my arrival.
They were professional and handled all of my needs and concerns.
The speed of service was excellent.
I was made aware of some benefits as a customer.
From beginning to end the overall service was great. Keep up the great work.
Thank you to the entire team.
They have done the best they could with the issues of my car. I will be back.
Mike remembers me been coming here 12 years - I travel 40 miles because of customer service
First name removed
Great customer service 👏👌👍
As soon as I arrived to the garage, customer service greeted me with a pleasant smile.
Very nice people
Everyone was very friendly and efficient!
The employees are the nices workers I have ever met. They said the work on my car would be about an hour and half. It was finished just over an hour. This is the second time I went there for work, and I will recommend this to everyone. Great business
Nice,prompt,and very friendly to interact with
5 minutes after I left there my check engine light came on. Going to go have it checked but to come on immediately after I had it there makes me questionable
very friendly and helpful people. fast service
Fast and reasonable
They listened and was very understanding about my issues. They did their absolute best to make me a satisfied customer. I left there feeling much better about my car.
The professionalism, and the friendly customer service.
Everything
The employee helped me get a coupon online when I said I was annoyed that I kept leaving my coupon at home...
Excellent the guys there are professional, knowledgeable, gentleman
Always great, fast, and friendly service. Never an issue with anything. These guys should represent what Jiffy Lube should strive for every where.
In & out in less than 10 minutes!
It was quick and smooth. I requested an oil change and offered tire rotation. I got both done.
Quick service and very professional.
Customer service is always great
Fast and friendly service
Justin and the entire crew were superful helpful! They took my car in for an oil change right away when I pulled up. They did exactly what I asked and needed and exceeded my expectations. I am thankful to get service and oil changes on my vehicles at this Pasadena Jiffy Lube and will continue to be a customer.
Service
Very quick