based on 3763 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was my 3rd visit to this location. The place is clean, the service quick, but it’s the employees that make the difference. They are professional while also being personable. I like them. That’s what keeps me coming back.
Fast & friendly
Everything was great from being greeted as soon as I pulled up to quick service time. Customer service was top tier and I will be returning.
BAIT AND SWITCH THEN BLAME ME FOR THAT. I ASKED HOW MUCH THE OIL CHANGE COST. IM TOLD FOR MY CAR ITS 94.99 SINCE IT NEEDS TO BE MOBILE 1. WHEN I GO TO PAY THEY ARE SAYING I OWED $127 BECAUSE I UPGRADED THE OIL TO MOBILE 1 AND THAT THE OIL CHANGES START AT $94.99 BUT THEY COST MORE IF YOU HAVE A SUV. THEN THERE IS ANOTHER EXTRA FEE AS WELL. HERES THE THING. THEY KNEW EXACTLY WHICH VEHICLE I HAD BEFORE I ASKED AND I ONLY AGREED TO THE 94.99 SO ITS CERTAINLY NOT MY FAULT THAT I DIDN'T KNOW ABOUT THE FEES. LOU IS THE WORST. NEVER BLAME THE CUSTOMER ESPECIALLY WHEN THEY SPECIFICALLY ASK ABOUT THE PRICE BEFORE THE WORK HAS STARTED AND TO CHARGE 30% MORE THAN THE QUOTE AND THEN BLAME ME FOR NOT KNOWING ABOUT THE HIDDEN FEES IS LUDACRIS. I WILL GO TO VALVOLINE NEXT TIME AND I WILL NEVER GO BACK TO THOSE SCAM ARTISTS.
My service was very prompt and professional.
Very friendly staff and a quick visit
Lou and his team of employees have been great with me for years..I totally recommend there services..Thanks again for great service the other day!
I was Happy with the service and their service make sure everything was ok Thanks
Speed of service and friendliness of the employees.
Knowing I can trust the people working on my car.
The service was quick and painless
Good service, quick and a reasonable price!
Good service and friendly employees
Everyone is very nice and every time i’ve been the services are super quicker
Everything
Service was prompt, and employees were friendly
They are always pleasant with speedy service
Fast and friendly service. I was in and out in less than 15 minutes
Wonderful crew and management. They were all respectful and communicated clearly and effectively. No hidden crap and no games.
Excellent customer service! Quick process!
Friendly and fast service
Staff interaction. Easy to talk to and tell them about your concerns
It was quick and easy. The employees were friendly and efficient.
Quick and easy. Very efficient staff.
I was really surprised. That was my first time using Jiffy Lube. They were wonderful! They even vacuumed my rugs. They were friendly, professional and did a great job. They are now my go to.
I have been Patronizing your company for many years throughout the DMV area. This location for the most part always provides great service but this visit i received Amazing customer service. Your Master mechanic is one of the best, he is Very knowledgeable, professional, kind, patient and explains everything so well. Mr. Fool is definitely an asset to your company. Your entire team at this location did a marvelous job.
good job guys!
Awesome
Great service!
Fast sevice