Booker

Average rating: 9.1 out of 10 based on 3390 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 14, 2023 — Rated 10 out of 10 by L.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast customer service

Report a concern   September 14, 2023 — Rated 10 out of 10 by D.C. Jiffy Lube of Severn
What did you like about your recent visit?

Very professional service. Really liked the experience and the team that helped me.

Report a concern   September 14, 2023 — Rated 10 out of 10 by M.E. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Helpful and professional!
Report a concern   September 13, 2023 — Rated 10 out of 10 by T.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I have been going to jiffy lube for years and this experience I had today was quick and pleasant and just wonderful I have never gotton out of jiffy lube this quick I don’t know what they did but keep up the great work .. for once I was so satisfied with everything I even gotton my windows clean and I never got that And. Vacuum am sooo happy now that’s customer service 💜they didn’t play around those tech were quick
Polite and on point

Report a concern   September 13, 2023 — Rated 9 out of 10 by A.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and great service’s

Report a concern   September 13, 2023 — Rated 10 out of 10 by S.R. Jiffy Lube of Millersville
What did you like about your recent visit?

It was wuick and staff was friendly
Report a concern   September 13, 2023 — Rated 10 out of 10 by G.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The Guys were helpful and nice
Report a concern   September 13, 2023 — Rated 10 out of 10 by A.K. Jiffy Lube of Severn
What did you like about your recent visit?

Quick and easy

Report a concern   September 13, 2023 — Rated 10 out of 10 by G.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The associates were outstanding!!!
Report a concern   September 13, 2023 — Rated 10 out of 10 by J.A. Jiffy Lube of Severn
What did you like about your recent visit?

I wa hoping to be able to complete a survey. The service was great today!. The gentleman who took care of me was polite and efficient. I forgot his name unfortunately but I noticed everyone was new there as I have been there plenty of times and I felt a clear difference in approach! Great job!
Report a concern   September 13, 2023 — Rated 10 out of 10 by M.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Staff was knowledgeable and professional

Report a concern   September 13, 2023 — Rated 10 out of 10 by J.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Wonderful customer service.
Report a concern   September 12, 2023 — Rated 10 out of 10 by J.K. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

All of the people who works for the Jiffy Lube on Glen Burnie. All were very helpful and pleasant to talk to.
Report a concern   September 12, 2023 — Rated 10 out of 10 by J.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Good Service
Report a concern   September 12, 2023 — Rated 9 out of 10 by R.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

1) I was in and out quickly.
2) Employees were all nice.
Report a concern   September 12, 2023 — Rated 10 out of 10 by L.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and very courteous.

Report a concern   September 12, 2023 — Rated 6 out of 10 by N.J. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I was disappointed with the price and not being able to find a coupon to save enough money to make your prices compatible with other locations/companies. I was not aware of the price until after the work was started so I had to pay that price regardless.
Report a concern   September 12, 2023 — Rated 10 out of 10 by A.C. Jiffy Lube of Severn
What did you like about your recent visit?

The best of customer service offered to me by the employees
Report a concern   September 11, 2023 — Rated 10 out of 10 by M.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Overall good service ,from the staff to the work done to my vehicle

Report a concern   September 11, 2023 — Rated 10 out of 10 by K.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very friendly, helpful, fast, and efficient

Report a concern   September 11, 2023 — Rated 10 out of 10 by J.S. Jiffy Lube of Millersville
What did you like about your recent visit?

I was in and out! Pleasant..
Report a concern   September 11, 2023 — Rated 10 out of 10 by C.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Kenneth W. is such a nice person. He makes me feel well taken care of. I trust him and his suggestions. Thank you.

Report a concern   September 11, 2023 — Rated 10 out of 10 by J.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

As always, professional, speedy service performed by very nice people.

Report a concern   September 11, 2023 — Rated 10 out of 10 by L.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

People who work there are great

Report a concern   September 10, 2023 — Rated 10 out of 10 by R.C. Jiffy Lube of Severn
What did you like about your recent visit?

Great staff, they are on the ball.
Report a concern   September 10, 2023 — Rated 10 out of 10 by T.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

I always receive quick and friendly service at this location!

Report a concern   September 10, 2023 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Brandon and the team were very professional and knowledgeable. They identified a few areas that needed attention and gave me service options. I definitely recommend them!
Report a concern   September 10, 2023 — Rated 10 out of 10 by C.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Awesome servoce
Report a concern   September 9, 2023 — Rated 6 out of 10 by C.O. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

As a 20 year retired Air Force military veteran, travelling around the
world on assignment, I was surprised to hear that my extensive
bill with Jiffy Lube did not qualify for a 'military discount'. Reason
given was that it was for major mechanical work and not just an
oil change, etc !

I have served overseas with my family where we were priviliged just
to have a vehicle where no Jiffy Lube facilities existed.
We have sacrificed at other assignments too hurtful to mention
here in this note.
Therefore, to be denied any type discount for major work brought
to your store seemed a bit unreal and not good customer service.

However, I needed my car and the mechanic got my A/C back up
and running after being down for 2 weeks in the hottest record
here in some time.

Thank you
Report a concern   September 9, 2023 — Rated 9 out of 10 by N.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very fast in and out


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