Booker

Average rating: 9.2 out of 10 based on 3947 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 30, 2023 — Rated 10 out of 10 by G.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast efficient service and the coupon was icing on the cake
Report a concern   September 30, 2023 — Rated 10 out of 10 by E.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service!! Overall excellent service from everyone!!

Report a concern   September 30, 2023 — Rated 9 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

The greeting as soon as I pulled up and the quick service

Report a concern   September 29, 2023 — Rated 10 out of 10 by F.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly. an efficient
Report a concern   September 29, 2023 — Rated 10 out of 10 by O.W. Jiffy Lube of Severn
What did you like about your recent visit?

Professional

Report a concern   September 29, 2023 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

everyone was good really good job

Report a concern   September 29, 2023 — Rated 10 out of 10 by G.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Told me how much it was over the phone and when I went to pay it was still the same price!

Report a concern   September 29, 2023 — Rated 0 out of 10 by T.R. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Service is sub par
Report a concern   September 28, 2023 — Rated 10 out of 10 by M.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Excellent customer service with a smile, and in and out very quickly!
Report a concern   September 28, 2023 — Rated 10 out of 10 by N.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The efficiency of the crew and friendliness.
Report a concern   September 28, 2023 — Rated 10 out of 10 by M.W. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff was very efficient and kind
Report a concern   September 28, 2023 — Rated 10 out of 10 by M.S. Jiffy Lube of Severn
What did you like about your recent visit?

The staff was friendly and was quick to offer solutions to a couple problems with my oil plug.

Report a concern   September 27, 2023 — Rated 10 out of 10 by J.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Timely service

Report a concern   September 27, 2023 — Rated 10 out of 10 by T.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Quality service
Report a concern   September 27, 2023 — Rated 10 out of 10 by J.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

The feeling of a neighbor business.
Report a concern   September 27, 2023 — Rated 10 out of 10 by G.A. Jiffy Lube of Millersville
What did you like about your recent visit?

It’s a family run business. I was in and out really quick.

Report a concern   September 27, 2023 — Rated 2 out of 10 by D.M. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

They recommended a hole bunch of work to be done. I took it into my dealership and they said none of it needed to be done. They tried to charge me almost $50 extra dollars and when I called them out on it they quickly changed it to the price they agreed to. Tried to pull a fast one on me multiple times.

Report a concern   September 26, 2023 — Rated 10 out of 10 by K.W. Jiffy Lube of Millersville
What did you like about your recent visit?

I don't have to make an appointment and the wait is wow
Report a concern   September 26, 2023 — Rated 10 out of 10 by B.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Interactive staff and timely service.
Report a concern   September 26, 2023 — Rated 10 out of 10 by P.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Professional, quick and friendly service.
Report a concern   September 26, 2023 — Rated 10 out of 10 by M.G. Jiffy Lube of Severn
What did you like about your recent visit?

The team at the Severn, MD location, is OUTSTANDING!! I go to them all the time!! They are professional, knowledgeable and very polite!!! They are also fast and efficient!!

Report a concern   September 26, 2023 — Rated 10 out of 10 by I.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

The Staff are always pleasant and professional.
Report a concern   September 26, 2023 — Rated 10 out of 10 by T.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Nice staff. Quick in and out.

Report a concern   September 26, 2023 — Rated 10 out of 10 by A.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Service was fast and great 👍

Report a concern   September 26, 2023 — Rated 10 out of 10 by M.N. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent job on my vehicle

Report a concern   September 25, 2023 — Rated 8 out of 10 by M.N. Jiffy Lube of Severn
What could we do to improve?

Sell tires and more services for the location.

Report a concern   September 24, 2023 — Rated 9 out of 10 by M.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Easy and quick

Report a concern   September 23, 2023 — Rated 7 out of 10 by A.J.J. Jiffy Lube of Pasadena
What could we do to improve?

Great customer service... very clean.
No complaints

Report a concern   September 23, 2023 — Rated 10 out of 10 by J.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service, in-and-out, friendly staff
Report a concern   September 23, 2023 — Rated 10 out of 10 by S.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great customer service

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