Booker

Average rating: 9.1 out of 10 based on 3390 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 20, 2023 — Rated 0 out of 10 by J.H. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

They broke my car hood

Report a concern   October 20, 2023 — Rated 10 out of 10 by M.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Responsiveness, knowledge, suggestions, quick service.

Report a concern   October 19, 2023 — Rated 10 out of 10 by W.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Christopher Jenkins made sure that I understood my service needs and that my vehicle was serviced properly. I left Jiffy Lube confident that my vehicle was taken care of. Peace of mind for a reasonable price!! WJF.

Report a concern   October 19, 2023 — Rated 9 out of 10 by J.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everything went smoothly. I will be back

Report a concern   October 19, 2023 — Rated 10 out of 10 by W.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Neat,quick,and thorough!

Report a concern   October 19, 2023 — Rated 10 out of 10 by M.V.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and friendly!

Report a concern   October 19, 2023 — Rated 10 out of 10 by S.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

fast and easy

Report a concern   October 19, 2023 — Rated 10 out of 10 by J.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great service great customer service

Report a concern   October 19, 2023 — Rated 10 out of 10 by H.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly customer service rep. Fast service.

Report a concern   October 18, 2023 — Rated 10 out of 10 by L.K. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent service

Report a concern   October 18, 2023 — Rated 10 out of 10 by R.R. Jiffy Lube of Severn
What did you like about your recent visit?

The staff there is very professional and knowledgeable about the business at hand they follow the recommended guidelines for each car they are good for each vehicle and that is reason as a driver of a vehicle that wants the best for their vehicle you ad a operator and owner of a vehicle that you want to service you.

Report a concern   October 18, 2023 — Rated 10 out of 10 by M.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast efficient service. Price was good and the staff is 1st. Class!

Report a concern   October 18, 2023 — Rated 8 out of 10 by J.R. Jiffy Lube of Pasadena
What could we do to improve?

Lobby TV constantly disconnects from the network, requiring re-approval of "End User Licensing Agreement)

Report a concern   October 18, 2023 — Rated 9 out of 10 by K.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

convenience

Report a concern   October 18, 2023 — Rated 10 out of 10 by T.R. Jiffy Lube of Severn
What did you like about your recent visit?

I love the customer service!! And they’re fast and efficient!! Thank you

Report a concern   October 18, 2023 — Rated 9 out of 10 by J.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The staff was very friendly, knowledgeable and efficient.

Report a concern   October 17, 2023 — Rated 10 out of 10 by M.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast friendly service

Report a concern   October 17, 2023 — Rated 10 out of 10 by B.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very professional

Report a concern   October 17, 2023 — Rated 10 out of 10 by A.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

good service

Report a concern   October 17, 2023 — Rated 3 out of 10 by N.M. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

I always get my oil change and tire rotation at Jiffy Lube. I went in for this but while I was waiting the mechanic said that I needed to change my brake fluid and clean my fuel tank for my car. He said it was a recommended service after however long and that it was going to be 129 but he'd give it to me for 120. I didn't realized these were two separate chargers and I ended up spending over 380+ or something like that on the whole service. When I got home, I googled it and online it said that most modern cars don't require this type of service, at least the fuel cleaning, specially since I drive a Honda Civic. I just feel like I was scammed for a service that my car didn't need. And this is already the second time this happens. Also, when I checked my oil it was incredibly overfilled like to the metal part of the stick, which I know that's bad for the engine.

Report a concern   October 16, 2023 — Rated 10 out of 10 by C.D.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Went into jiffy lube to get my little change to a week ago was the only one in line out of that in immediately after a few minutes they came and took me and logged in all my information and gave me some extras that might appeal to me. At this point I did find them all. Did get a nice discount, which is really appreciated! Enjoyed their thoroughness and quickness in all the day it done on my vehicle Yes I would absolutely suggest it to anybody else as a matter of fact in 2 weeks I'll be taking my other vehicle there to have the work done again!

Report a concern   October 16, 2023 — Rated 10 out of 10 by J.L.P. Jiffy Lube of Severn
What did you like about your recent visit?

My go-to place. Literally in and out. Associate's are very professional and knowledgeable. The waiting area is clean and has wifi, coffee and tv for when you wait---which is not long. Totally recommend this place.

Report a concern   October 16, 2023 — Rated 10 out of 10 by K.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Very cordial and professional- excellent service with reasonable fees.

Report a concern   October 16, 2023 — Rated 10 out of 10 by R.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Thanks

Report a concern   October 16, 2023 — Rated 10 out of 10 by A.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Very fast, friendly service.

Report a concern   October 15, 2023 — Rated 10 out of 10 by A.Q. Jiffy Lube of Severn
What did you like about your recent visit?

Super quick. Good service.

Report a concern   October 15, 2023 — Rated 9 out of 10 by J.H. Jiffy Lube of Severn
What did you like about your recent visit?

Everything was great

Report a concern   October 15, 2023 — Rated 10 out of 10 by G.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Speedy and excellent workmanship.

Report a concern   October 15, 2023 — Rated 10 out of 10 by B.M. Jiffy Lube of Millersville
What did you like about your recent visit?

fast

Report a concern   October 14, 2023 — Rated 10 out of 10 by A.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Amazing customer service!!


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