based on 3390 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always helpful with the information that they give. Very fast and efficient. Kind employees there
Honest and friendly, qualities that are extremely hard to find anymore, they were all great!
Everyone was very courteous and did a wonderful job
The hospitality
I will not go to Pasadena location anymore because the employees were arguing with me. This location is decent. Employees are treating customers with respect.
Service was great.
Fast efficient and courteous!!!
polite, courteous, knowledgeable, accommodating staff
Good customer service
The quick and professional work
The courteous service, the honest recommendations the speedy completion, and the competitive price made the entire experience enjoyable and very much appreciated. Jiffy Lube more than lives up to its name with the most comprehensive array of choice services for customers autos to keep them running smoothly and efficiently for years. I recommend them most highly.
Employees were friendly, I was able to go after work and get my oil changed quickly.
Excellent cutomer service.
Always a friendly staff. Very kind owner/ manager Danny who always remembers you! Good service!
Quick and friendly
Customer service, fast professional service
Quick !
fair pricing, and other services provided!!
Excellent and fast service from friendly, knowledgeable people. Kenny is terrific!
Have taken cars there for years and last year had a few issues when we had service a few times. Given it one more try.
Nice people, fast and competent.
Everyone is always friendly and helpful. All the guys are easy to talk to. I feel very comfortable there!!
Service
Quick, courteous service.
Every time I go they check Vacuum Complete the last three times I had to go back and ask why I’m paying $70 for an oil change here and $30 other places and they say well we vacuum and do windows this will be my last time with jiffylube this place is a fone all the employees were sitting around doing nothing and they took my car back in when I asked about the vacuum they took my car and only vacuumed the back seat and drivers front I e left and my tire light was still on I asked if they did it they said f bring it back we will check. Need a good manager here at all Pasadena jiffy lube
A+ thanks:)
Customer service was great. Service advisor in the bay was great. He talked calmy and made sure I understood what was being offered. Office staff was polite. Even the other customers were pleasant to be around. Coffee was hot. Ty. I will be returning.
I was in and out in well under a half hour.
Quick service, clear recommendations, and friendly staff.
Quick and prompt