based on 2728 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were friendly and fast and did a very good job
They were quick and efficient. And also friendly.
Everyone is professional and nice. Good job.
all great
Staff was very professional and provided excellent customer service.
Friendly staff and quick service
Tire pressure was not checked. When I checked it two tires were found to be extremely low.
Fast service and the friendly people
Cut off time to service vehicles so no crushing on vehicles in line before close
Less attention was given to vacuuming, windows, tires, tidiness
2 of my tire valve caps were missing when I got home
(Special caps)
Fast and friendly! Gave servicing options based on current mileage.
Always tough to drop 581 on your car but thrilled with the service I got. They explained everything that was happening and the car feels brand new after the service
Very quick with my oil change and fluids top off, everyone was friendly
Everything now is based on price. I know I need to get the car serviced, it just hurts when the total appears on my credit card. The mechanics are terrific and willingly inflate my tires between oil changes when needed.
Fast work and job well done
Its simple every one was nice and professional
I love Jiffy Lube! They are so nice and efficient and they let me know when I need an oil change.
Everything is overpriced, so I only go to Jiffy Lube for convenience, and when I have coupons. But the coupons never seem to work, and the service isn’t always that convenient. It feels like you’re constantly being upsold on things you probably don’t need yet (like new air filters when the ones you have aren’t that dirty yet), and that makes it hard to trust the objectivity of the assessments you’re getting. And it seems like only a very narrow set of issues can be dealt with, but simple things like degreasing a greasy area under the hood, or jiggling a cable when a sensor is acting weird, either are not offered, or are offered for a crazy fee. It feels very clear that we’re “just customers”, rather than anyone going the extra mile and making the massive prices really worth it.
Fast service - had to ensure my tires were properly inflated.
Very fast
Andrew greeted me upon arrival, walked me through the entire process. Made sure that they only did what was required, and performed great service on my AWD truck.
10/10 would recommend
Great service
Fast service and politeness
Prices are too high
Speed efficiency and attitude!!! ALL Were top notch!!! Fantastic!!!
Service was quick and accurate. Great team at this location..I love the vibes!
Fastest crew around. Very professional and friendly too.
Very good service
Great experience! The staff were knowledgeable and efficient and very sweet to my toddler 😊
work done in a reasonable time frame. the employees of Reisterstown, Maryland Jiffy Lube are excellent.
Raheem is EXCELLENT! Articulate, patient, courteous, thorough and gave me confidence that I was in good hands. The management tries very hard to be supportive, as well. It's good to be back to Jiffy Lube! I pray GOD's blessings on all of you.