Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8641 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The people who work there, nurses, front desk, in-room dining services, house keeping, all are wonderful and very hospitable. The cleanliness of the hospital was superb. The food was delicious and fresh.

Report a concern   May 31, 2023 — Rated 7 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Pricing by the doctor was fair but pricing for the hospital was unreasonable

Report a concern   May 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

I like them, very quick check in did not have to wait. PA was really good and treating my eye infection he knew exactly what to do and I was feeling better the very next day I highly recommend this urgent care facility.

Report a concern   May 31, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Everyone was friendly and very helpful

Report a concern   May 30, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What could we do to improve?

Staff was very kind and helpful. Dr was a bit abrupt and brushed off any statements or questions….just didn’t even acknowledge any thing had been said.

Report a concern   May 30, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Registration was quick, called back within minutes, everyone was very kind and patient, nurses, providers and techs all took good care of me and made me feel important. We are new here and very happy we made the choice. Our first time.

Report a concern   May 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very educate staff

Report a concern   May 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff were amazing and kind, very helpful and they were there for everything we needed ❤️ everything was amazing, iff to was our second time there and for sure we will highly recommend about this hospital 🙏🏼😍 Thank you again for everything!!!

Report a concern   May 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The facility was very clean. Employees were friendly & thoughtful. I felt well taken care of

Report a concern   May 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was amazing. Everyone was super professional and helpful. We are so glad we delivered our baby here.

Report a concern   May 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Everyone was very helpful and nice. Service was efficient also

Report a concern   May 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so friendly, patient, and kind. Very helpful and comforting.

Report a concern   May 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great customer service, professional, and fast!

Report a concern   May 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was so professional, friendly, & thorough. Thank you to everyone!!

Report a concern   May 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The service was quick and on target

Report a concern   May 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Professional, courteous and thorough

Report a concern   May 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Openess

Report a concern   May 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone friendly and helpful!

Report a concern   May 28, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I had such a wonderful birth experience. The amount of professionalism was outstanding and I definitely felt taken care of from every staff member we interacted with.

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was so incredibly wonderful once we were there but they weren’t very responsive when calling the week before. My son is autistic and they went out of their way to understand his needs and meet them, so grateful. More medical professionals need to understand what autism is so they can work with each family individually as the spectrum is so large. Best facility ever!

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great service, wonderful staff. Had a very good experience. Kevin and Jill in pre-op were fantastic!

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone especially great to me and my husband. They made us feel comfortable.

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Able to be seen in the ER within minutes of arriving. Knowledgeable staff and accommodating to needs. Ultrasound tech was extremely nice and made me have a peace of mind in a stressful situation. Thank you!

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The pre enrollment activity made the morning arrival go smoothly and quickly. The nurses were friendly, efficient, and professional. The anesthesiologist was knowledgeable and personable. Dr. Last name removed is an excellent surgeon and the experience was as pleasant as it could be!

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional, friendly, reassuring, good spiritual feel

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great!!!

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was friendly and helpful.

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses were amazingly helpful and explained things every step of the way.

Report a concern   May 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Wonderful people. “As much fun as you can have being operated on”


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