based on 2602 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Smaller, not as busy but ready to serve when busy.
Staff are amazing
all over good experience. thank you
Great and fast service
Quick professional service every time
Great service, amazing staff !!!!
Thank you for everything you do for our Frisco community.
Star and Dr were great! Addressed my health issue and out in a timely mattter!
Everyone was professional, fun to be around, two were in training and the xray tech was very informative and patient, Dr Kara and RN Brittany were very nice.
Physician and nursing care.
My husband had surgery on January 18th, 2024. I can't begin to say enough about the staff, from the nurses, and my husband's doctor, his anesthesiologist, to the check-in desk. Everyone was so caring and friendly and took care of my husband and made sure I was doing okay. It was very much appreciated.
Facilities are attractive, clean and very comfortable. Staff is friendly, professional and accommodating
Efficient, organized, clean.
Friendly, knowledgeable staff, pleasant surroundings.
Facilities were clean and staff very attentive.
Very attentive.
They got me in quick and gave me great service
Everything from the medical team members, housekeeping, room service was great. What is a stressing situation was made easier with the support from all who I interacted with. Even the food was great!
The only reason I knock off one point is because our room service order didn’t arrive the evening I actually gave birth (and I really could have used my meal, not sure what happened as all other meals came perfectly fine).
Great staff
Everyone was very courteous and helpful. Surgery was on time.
Wait time was very minimal- staff was extremely courteous and caring- wonderful surroundings and calm surroundings. Caring and attentive nurses and doctors- excellent staff in all respects.
Entire staff, nurses and doctors were amazing.
One complaint: the photographer. She claimed to be totally free. She was extremely pushy about photo purchases after her session. Photos are blurry and unprofessional but we were put on the spot annd guilted into purchasing. New parents shouldn’t have to decide if they want to buy them with her standing there. It’s uncomfortable and unprofessional
The staff is amazing! Everyone I had the opportunity to speak with were all personable and thoughtful.
Quick service with professional and quality care.
Organized, friendly and good at their jobs at admissions and welcoming desk.
Prepping area was really great, as well recovery after surgery.
The actual staff in surgery was so great in explaining everything they were doing and everyone we met was kind and caring and really good at what they did!
Staff was very thorough & attentive!
Appreciated good patient service & kindness!
The doctor and nurse were very kind and listened intently to my concerns. One of the best emergency doctors I’ve ever seen. The nurse too
everyone was so nice
Everyone was so kind from checking in to my discharge yesterday 1/18/24
Facilities are too notch, nurses are fantastic!!! Diane, Brittney, Courtney, Olivia, and EVERYONE else (those are just the names I can remember) was so thoughtful, helpful, kind, knowledgeable. And all of the lactation consultants and pediatric doctors, of course are amazing too. And huge shoutout to Dr Bradley! She’s amazing.
Fast service & great staff.