based on 4374 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very personable. Lots of pain treated quickly.
Everybody was very professional and friendly ⭐️⭐️⭐️⭐️⭐️
Everyone was great
Very nice atmosphere. Interaction with staff was very professional and everyone made me feel very comfortable.
Great experience form start to finish.
Efficient
Convenient location, beautiful facility, friendly people, professional and courteous staff.
The doctors and nurses are very friendly and helpful. I had a very pleasant experience with them and the facility is clean. Dr. Clyde Collins made me feel very comfortable about the procedure and I felt at ease with it. I will always recommend this facility and doctors to everyone. Thanks.
Nurses
Patient is taken care of in a very professional way while still showing understanding the reason for visit to ER. Very compassionate in all areas of service. Thank you so much for
very clean and friendly. It was very homey and a calming experience.
Everyone worked great and was very fast and attentive. Great people!
Everyone was so kind and explained the process clearly.
Everyone was so friendly and courteous and made for a very comfortable visit.
Extremely kind people from the receptionist to the nurses to the anesthesiologist and of course my surgeon.
Always kind, compassionate and thorough.
Clean, professional services!
Communication and the organization
Everyone’s professionalism!
Great staff from check-in thru the process to check-out.
Everyone we encountered was professional, kind and even fun!
Friendly and efficient medical staff.
Friendly efficient service. I do not have a single complaint
Everyone is so friendly and helpful.
Richard Chen and his nurse Yvette
Very welcoming and efficient. Staff was wonderful and trusted all procedures from the doctor. The wait time was great.
Facilities are 5 star. ck in was easy. I believe her name was amy...she took me back and was so awesome and sweet. kept my mind off what was coming. talked about her childhood and mine. she was awesome. Collins MD and OR team were great.
I did not come out of anesthesia for well, if my wife was not there i would have really struggled. I was chocking very badly and nurse was no where to be found. my wife had to help me.
i have been to BSWFrisco several times. Always great place to seek help. Glad you are there
All the staff members were very friendly and made me felel very comfortable.
I felt heard, and the staff was incredibly kind and explained things thoroughly.
Everyone was so kind and helpful.