Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8356 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Minimal wait, very friendly.
Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very friendly and prompt
Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We had a great experience. Everyone was very friendly, comforting and professional. Keith was a wonderful anesthesiologist!! And Dr Bradley of course is great. Even the food was good.

The beds were SO UNCOMFORTABLE.

Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Yes
Report a concern   November 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick, and easy access.

Report a concern   November 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff is friendly from the check in to the person who pushes you out to your car. I always schedule my epidurals on the day Dr. Powell is at Frisco Baylor
Scott and White.
Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The staff was very thorough and caring. They did everything they could to figure out what the issue was.

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Caring staff, especially Tanner at pre-op d Lisa at recovery. I received the best care. Thanks

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Entire staff was friendly and accommodating.. what a great place for uncomfortable necessary procedures

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Courteous, professional, efficient
Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and competent
Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was capable, competent, friendly, and concerned about me as a patient. The systems in place seemed to function well.
Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The doctors and nurses are all very friendly and attentive to your needs. I am very big on communication, and all communicated greatly with me about expectations, needs, and services being done.
Report a concern   November 20, 2023 — Rated 3 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Still feeling bad…. Didn’t prescribe me no type of antibiotics gotta go back to Doctor.
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing caring team. Very professional!
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was professional and friendly.

Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses are nice and professional
Clean place.
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and friendly servixes
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Team of nurses for labor & delivery and postpartum were incredible!
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone we interacted with at this location was extremely kind and helpful. They were all attentive to our needs and we are very grateful.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so helpful and cheerful.
Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fun and friendly staff.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is friendly and efficient.
Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great people and facility. Well organized

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Fast friendly service! Compassionate care. Great communication.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I liked the emergency care doctor and the nurses.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Wonderful staff Emily in pre op was amazing she made me feel calm before surgery ! The entire surgical team was amazing

Report a concern   November 18, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What could we do to improve?

Wait time was roo long
Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

They are very attentive to and informative about my condition. Everyone is very friendly .


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